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JPMorganChase · 1 day ago

Operations Strategy Analytics-Senior Associate

1111 Polaris Pkwy, Columbus, OH, 43240, US

Full-time

Onsite

Mid Level

$95K/yr - $150K/yr

3+ years exp

JPMorganChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. They are seeking an Operations Strategy Associate on the Product & Experience Analytics Team to provide data-informed strategies, design experiments, and support organizational change implementation.

Asset ManagementBankingFinancial Services

Growth Opportunities

No H1B

Responsibilities

Serve as a consultant aiming to solve business problems that drive qualitative and quantitative business value

Conduct research to inform strategic proposals for inclusion in internal-facing products designed to drive productivity and efficiency across all employees engaged in building and maintaining the 107 software products at Chase

Design and execute implementation plans across prioritized initiatives ranging from product enhancements to experiments across job family personas

Manage relationships with senior leaders including supporting presentations to CFO, CTO, and CPO

Leverage design thinking practices to develop strategic, end-to-end, scalable solutions; coach others to inject the same practices into their work

Synthesize analytical findings for consumption by internal analytical clients and senior executives

Establish and manage relationships with internal clients and partners

Identify new project opportunities helping to grow our business pipeline for respective books of work

Maintain a rigorous controls environment to ensure accurate and timely results

Qualification

Data analyticsSQLPythonDesign thinkingTableauAlteryxAgileBig data technologiesConsulting orientationUser researchStakeholder communicationCommunicationProblem solvingCross-functional leadership

Required

3+ years of industry experience in consulting, solution design, or business analytics roles (e.g., marketing analytics, sales analytics, business insights)

Experience with data analytics and/or visualization techniques (e.g. SQL, Python, Tableau, Alteryx), as well as big data technologies (e.g. Hadoop, Cassandra, AWS)

Excellent communication, with an ability to convey the strategic vision in a digestible manner for varying technical and senior audiences

Experience with design thinking practices and tools (e.g., Lucid, Figma, customer journey mapping) and product management principles (e.g., Agile)

Consulting orientation with ability to influence and effectively lead cross-functional teams

Self-starter with out-of-the box problem solving skills and a drive to bring new ideas to life

Experience and knowledge of data science and analytical methodologies and approaches, and familiarity with various artificial intelligence functionalities

Undergraduate degree in a quantitative discipline

Preferred

Experience at a consulting firm, in tech, or financial services/banking industry

Understanding of the financial services or retail banking industry

Benefits

Comprehensive health care coverage

On-site health and wellness centers

A retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Company

JPMorganChase

Glassdoor4.0

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

Founded in 2000

New York, New York, USA

10001+ employees