Boston Scientific · 5 days ago
Senior Business Process Lead, CE Demand to Deliver and Service
Arden Hills, MN
Full-time
Onsite
Mid, Senior Level
$99K/yr - $188K/yr
5+ years expBoston Scientific is a leader in medical science, committed to solving significant health industry challenges. The Senior Business Process Lead will optimize the Demand to Deliver and Service processes as part of the Magellan program, ensuring successful business transformation and collaboration across various teams and stakeholders.
Health CareMedicalMedical Device
Responsibilities
Serve as the subject matter expert for the Capital Equipment Demand to Deliver and Service process flow, developing deep expertise in all aspects of the process flow
Map the current state process, design the future state process, and create a comprehensive plan to transition from the current to the future state, ensuring alignment with business objectives and stakeholder needs
Act as a primary point of contact to collect and analyze improvement ideas and prioritize improvement opportunities
Enable Business Analysts (BA) to write user stories through clear articulation and understanding of the ideal process state
Suggest and develop performance metrics where needed within the process to effectively monitor performance
Liaise with the training team and site super users/business process leads/subject matter experts to support training plans for key applications, enhancing the knowledge base across the Demand to Deliver and Service workstream
Proactively influence functional and regional adoption of new concepts and best practices, simplifying and standardizing Demand to Deliver and Service business processes and their interfacing applications
Coordinate and liaise with other Magellan workstreams, business process leads, SMEs, communities of practice, IT solution architects/COE, and stakeholders to ensure a strong pool of expertise across Demand to Deliver and Service
Partner closely with Data Leads to ensure good alignment between process flow and data transitions from one process or function to another
Create an environment that encourages constructive feedback and proactive developmental support for all employees
Foster an inclusive workplace that enables all participants to contribute to their full potential in pursuit of organizational and personal objectives
Qualification
Required
Bachelor's degree in Business, Engineering, or related field
5+ years technical professional or operational experience in the medical device field
3+ years of systems/applications experience in SAPx; business process lead/subject matter expertise in one or more of: SAP, Salesforce, ServiceMax
In all actions, it demonstrates a primary commitment to patient safety and product quality by maintaining compliance with the Quality Policy and all other documented quality processes and procedures
Working knowledge of ERP systems combined with knowledge of key business processes
Proven track record of continuous improvement, system upgrades/enhancements, proactive problem solving, or LBP
Analytical problem solving and critical thinking
Experience with scaled agile project management and/or proven adaptability, comfortable with change and demonstrated ability to respond to a fast-changing environment
Strong listening and communication skills, with ability to transfer knowledge efficiently
Ability to create energy, excitement, and personal commitment to the organization by empowering others and creating an inclusive workplace
Preferred
Experience with Capital Equipment Demand to Deliver and Service processes
Previous experience with major program introduction/upgrade, ideally within an IT/systems or business representative role
Gathering, analyzing, and interpreting data to understand gaps and risk assessment
Process modeling capabilities
Demonstrated high degree of integrity, professionalism, and ability to establish credibility
Ability to establish, communicate, and engage teams in the vision & strategy of the Magellan Program
Sense of urgency and commitment to execution
Benefits
Access to the latest tools, information and training
Advancing your skills and career
Supporting training plans for key applications
Inclusive workplace that enables all participants to contribute to their full potential
Company
Boston Scientific
Boston Scientific is a medical technology company that designs and develops medical devices to diagnose and treat a wide range of condition.
10001+ employees
H1B Sponsorship
Boston Scientific has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (114)
2024 (106)
2023 (93)
2022 (140)
2021 (111)
2020 (97)
Funding
Current Stage
Public CompanyTotal Funding
$10.02B2025-02-21Post Ipo Debt· $1.58B
2024-02-22Post Ipo Debt· $2.17B
2022-03-04Post Ipo Debt· $3.28B
Leadership Team
Michael Mahoney
Chairman, President & CEO
Daniel J. Brennan
Chief Financial Officer
Recent News
BioWorld Financial Watch
2025-12-25
2025-12-12
Company data provided by crunchbase