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Unum · 1 day ago

Small Business Sales Director - Phoenix

Phoenix, AZ

Full-time

Onsite

Mid, Senior Level

5+ years exp

Unum is a leading provider of employee benefits committed to helping employees thrive. The Small Business Sales Director is responsible for developing best practices and processes to support Small Business Consultants in achieving sales performance goals and maximizing sales revenue.

FinanceFinancial ServicesInsurance

Hiring Manager

Leisha Rogers

Responsibilities

Develop best practice processes & activities to support Small Business Consultants to achieve small business sales performance goals

Execute on Standard Operating Procedures, as well as manage adoption and effectiveness of those procedures, for Small Business Consultants to achieve sales efficiency and create consistency through thirty office locations

Contribute to performance of Small Business Consultants through proven coaching and development techniques

Assist Small Business Consultants with maintaining relationships, negotiating and closing deals

Focus on developing processes and small business sales methods that meet customer requirements, establish long term relationships, and achieve highest levels of broker and customer satisfaction

Leverage dashboards and reporting to measure progress and ensure sustained success

Partners with Unum Field office leaders to ensure alignment around maximizing overall sales results in each territory and alignment around recruiting of new talent into the SBC role and creating career path planning into other field or office roles

Responsible for recruiting and hiring Small Business Consultants in partnership with field DMDs and MDs

Responsible for planning, assigning, directing and assessing work focusing on improving close ratios and maximizing opportunities and performance

Advises management of any breakdown in communication or potential loss of sales/service, recommends options and ensures action is taken

Continually improve Small Business Consultants process through constant examination of efficiency and close rate

Small Business Sales Director must be based at the hub location

Performs other related duties as assigned

Qualification

Sales performance managementCoachingDevelopmentData-driven decision makingCustomer serviceNegotiation skillsLeadership skillsExcel proficiencyWord proficiencyPowerPoint proficiencyOutlook proficiencyCommunication skillsTeam collaborationTime managementAdaptability

Required

Must be strategic-minded, able to take in information from multiple sources and circumstances and formulate an overall solution or decision to resolve problems and/or offer direction to sales consultants

Ability to build relationships with peers, cross-functional counterparts, and upper management; Committed to helping others be successful

Skilled in uniting a team under a shared vision, collaboration, influencing and motivating each member with and without authority

Ability to use data-driven reports to direct sales coaching sessions and empower sales consultants to take ownership of their opportunity pipelines

Understanding of the competitive forces influencing the landscape of the insurance market and proactively deploy alternative sales strategies as appropriate

Strong understanding of customer viewpoint and provides excellent customer service

Experience successfully working in a metric driven environment required

Demonstrated ability to gain the attention and respect of others

Proven ability to make sound business decisions and deliver results

Strong interpersonal, communication and negotiation skills – both written and verbal

Leadership and organization skills; ability to prioritize and effectively manage time

High capacity for work, adaptability and resilience is a must

Expert skills on Excel, Word, PowerPoint and Outlook is essential

Preferred

Bachelor's degree with 5+ years' experience in sales performance management

Previous experience with Unum in a sales capacity or in a similar industry

Proven track record of personal success in sales generation and/or sales process management

Benefits

Health, Vision, Dental

Short & Long-Term Disability

Generous PTO (including paid time to volunteer!)

Up to 9.5% 401(k) employer contribution

Mental health support

Career advancement opportunities

Student loan repayment options

Tuition reimbursement

Flexible work environments

Company

Unum

Glassdoor3.7

Since our founding in 1848, Unum has been a leader in the employee benefits business through innovation, integrity and an unwavering commitment to our customers.

Founded in 1848

Chattanooga, Tennessee, USA

10001+ employees