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GPM Investments, LLC · 1 week ago

Subway Manager

885 N Van Dyke Rd

Full-time

Onsite

Mid Level

$15.48/hr - $15.48/hr

GPM Investments, LLC is a company that operates Subway restaurants, and they are seeking a Subway Manager to oversee overall restaurant management. The role includes ensuring food safety, staff training, and exceptional customer service while maintaining cleanliness and safety standards.

AccountingConsumer GoodsFood and BeverageProperty ManagementRetail

Responsibilities

Models good customer service and acts as a positive role model for excellent customer service practices

Trains and empowers employees to provide excellent customer service

Resolves customer complaints in a courteous, businesslike and timely manner

Provides DM or Store Manager with current and future hiring needs

Uses recruitment techniques to attract potential new employees

Utilizes all tools for selection process when hiring for the store

Ensures new employees are properly trained on all aspects of the restaurant

Checks food preparation and dining areas for cleanliness

Assists employees in greeting customers, taking orders and food preparation

Conducts regular meetings with Store Manager and employees to enhance communication and teamwork

Conducts regularly scheduled employee performance reviews and discussion

Prepares work schedule and posts in advance

Provides clear, consistent direction and expectation to employees

Establishes written job assignments

Ensures foodservice area, equipment, and utensil cleanliness meet company, Subway and health regulations standards

Ensures all equipment is maintained in good working order

Ensures all employees adhere to dress code, appearance, and health requirements

Provides timely motivational feedback and coaching to employees

Counsels and documents employees as necessary in a timely and appropriate manner

Monitors orders to insure in-stock efficiency

Reviews fresh food forecasting to ensure maximizing of sales while maintaining acceptable food cost

Trains and develops employees

Reviews management reports and takes appropriate action to insure balanced inventories

Verifies deliveries to ensure accuracy of order

Ensures quality and freshness of products through proper rotation, ordering, and proper monitoring of codes and temperatures

Ensures accurate and visible pricing of products

Merchandises product according to guidelines or layout

Ensures products are made according to recipe and portion

Ensures proper signage and price point is displayed

Ensures promotional signage is posted timely

Promotes sales through suggestive selling and other approved means

Provides feedback to Store Manager, District Manager, Category Manager; and other personnel as appropriate on sales, food cost and profit opportunities. Supplies accurate competitive information to departments

Ensures appropriate state, local, or company guidelines and health regulations are followed (including required records)

Adheres to government regulations (ADA, Environmental, Wage and Hour, EEO guidelines)

Ensures the timely and accurate completion of all daily, weekly, and monthly paperwork (deli inventories, waste, price changes)

Ensures all employees follow inventory control procedures

Ensures all safety and security procedures are followed

Controls labor within established guidelines

Manages food cost and other expenses within established guidelines

Manages sales, profits and expenses to budget

Maintains Subway Manual and ensures all training materials are accurate

Operates Subway within established hours

Other duties as assigned