Monarch Transport Group Inc ยท 5 days ago
Auto Transport Client Relations Specialist
Monarch Transport Group Inc is dedicated to transforming vehicle transportation with a focus on innovation and personalized service. They are seeking a Vehicle Shipping Sales Agent responsible for engaging potential customers and converting leads into booked shipments through effective communication.
Transportation/Trucking/Railroad
Responsibilities
Contact and engage potential leads through SMS, email, and phone calls
Build rapport with customers to ensure a high booking conversion rate
Collect and ensure all required documentation is obtained
Schedule follow-ups for potential conversions
Notify the dispatch team when an order is ready for posting and await confirmation
Maintain accurate records of all communication and transactions in the CRM system
Maintain an acceptable productivity rate and meet set quotas on a consistent basis
Qualification
Required
At least 1 year of sales, telemarketing, or customer service experience
Proven ability to meet and exceed sales quotas in a fast-paced environment
English Proficiency C1
Comfortable using CRM software to track leads, follow-ups, and conversions
Experience with sales automation tools, dialers, and SMS/email outreach platforms
Strong persuasive selling ability to convert leads into bookings
Ability to build trust and rapport quickly over the phone, SMS, and email
Strong ability to prioritize leads and handle high call volumes efficiently
Handle objections professionally and provide creative solutions to secure bookings
Motivated to exceed sales targets and maximize commissions
Coordinate effectively with the retail account managers
Preferred
Experience in vehicle shipping, logistics, or transportation sales
Benefits
Paid Time Off (PTO)
Career Growth Opportunities with potential for advancement based on performance.
Company
Monarch Transport Group Inc
Funding
Current Stage
Early StageCompany data provided by crunchbase