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LifeMD · 1 month ago

Revenue Cycle Management Specialist

New York, NY

Full-time

Hybrid

Mid Level

$55K/yr - $65K/yr

3+ years exp

LifeMD is a leading digital healthcare company committed to expanding access to virtual care and pharmacy services. The Revenue Cycle Management Specialist will be responsible for monitoring billing operations, resolving issues to maximize collections, and enhancing patient satisfaction.

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Responsibilities

Monitor the day-to-day flow of recorded visits, coding, charge entry, and claims filing

Perform payer accounts receivable follow-up, work denials, and handle patient collections

Process and post payments to patient accounts

Troubleshoot and resolve billing issues to maximize collections

Communicate with patients when it pertains to insurance, billing or patient account related questions

Collaborate with the Revenue Cycle Manager, Finance team and other departments to ensure smooth revenue cycle operations

Ensure compliance with current healthcare regulations and standards, including HIPAA, Medicare, and Medicaid requirements

Stay up-to-date with industry trends and changes in regulations

Assist in creating and monitoring effective revenue cycle KPIs and standardized reporting

Perform other duties as assigned to support LifeMDs mission and values

Qualification

Medical billingCodingDenial managementRevenue cycle management softwareCertified Professional CoderAnalytical skillsCommunication skillsProblem solvingOrganizational skills

Required

Bachelor's degree in business administration, healthcare administration, or a related field, or equivalent experience

3+ years of experience in medical billing, coding, denial management and reimbursement

1+ years of experience with Medicare, especially telehealth

Proven experience in payment posting, working denials, and accounts receivable follow-up

Strong understanding of healthcare billing, coding, and collections processes

Certified Professional Coder (CPC) via AAPC or CCS, CCS-P or CCA via AHIMA

Proficiency with revenue cycle management software such as Availity, commercial and Medicare payer portals and Google Suite

Preferred

Excellent analytical skills with the ability to interpret and act on complex data

High level of proven communication skills, including written and verbal

Ability to work in a fast-paced, dynamic growth environment

Creative problem solver and team player who thrives in a collaborative environment

Fantastic organizational and time management skills with a high attention to detail

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Unlimited PTO Policy

Paid Holidays

Short Term & Long Term Disability

Company

LifeMD

LifeMD is a telehealth company that provides a high-quality, cost-effective, and convenient way to access primary and specialized healthcare from the comfort of one’s home.

Founded in 2016

Huntington Beach, California, USA

201-500 employees