Mesa Laboratories, Inc. · 1 week ago
Accounts Receivable Representative II
United States
Full-time
Remote
Entry Level
$19.59/hr - $24.52/hr
1+ years expMesa Laboratories, Inc. is dedicated to protecting the vulnerable by enabling scientific breakthroughs and improving quality of life. The Accounts Receivable Specialist II will assist with billing operations, ensuring accurate invoicing and fostering strong relationships with clients and vendors.
Manufacturing
Responsibilities
Billing Operations: + Upload invoices to portals and review portal processing, error messages, or rejections; report bi-weekly for problem accounts
+ Issue monthly statements via email and postal mail
+ Monitor the case queue and assign tasks to the appropriate billing/AR representative
+ Manage and prioritize customer shared inbox replies to address customer inquiries, and when necessary liaison with customer service to issue cases in NetSuite
Data Management and Analysis: + Manage the “customer preference update log” to ensure customer data changes are processed timely
+ Generate and maintain reports on billing activities, including outstanding invoices and payment histories
+ Collaborate with the finance team to reconcile accounts and forecast revenue
Vendor and Client Relations: + Process Vendor Set Up cases
+ Handle customer inquiries related to billing discrepancies promptly and professionally
+ Build and maintain strong relationships with clients to ensure satisfaction and loyalty
Dispute Resolution: + Investigate and resolve billing discrepancies or disputes efficiently
+ Document all communications and resolutions related to billing issues
+ Collaborate with internal teams to address and correct billing errors
Compliance and Documentation: + Ensure compliance with company policies, industry regulations, and best practices in billing
+ Maintain accurate and organized records of all billing transactions and correspondence
+ Assist in audits related to billing practices and financial reporting
Qualification
Required
High school diploma or equivalent required
Minimum of 1 - 2 years of experience in billing, accounts receivable, or a similar role
Proficient in billing software and Microsoft Office Suite
Strong analytical skills and attention to detail
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Preferred
Associate's degree or college level course wear in finance or accounting preferred
Advanced knowledge of NetSuite preferred
Benefits
Eligible for benefits the first day of the month after you start
Tiered Medical, Dental and Vision Insurance options
Health savings (HSA), healthcare & dependent care flexible spending (FSA) accounts
Company paid short term and long-term disability (unless covered by a state disability plan)
Company paid life insurance and AD&D
3 weeks of accrued vacation time; accruals begin on Day 1
Paid sick leave of 48 hours per calendar year
Eligible employees may receive four (4) weeks paid Care Giver leave after 1 year of service or in accordance with state leave laws
401(k) plan that provides a 4% Safe Harbor company match on a 4% employee contribution that begins on Day 1
Employee Wellness and Financial Assistance Resources through Cigna and NY Life
Nine (9) paid company holidays per year
Overtime opportunities
Company
Mesa Laboratories, Inc.
Mesa Labs helps you monitor and maintain higher standards in any environment – from the air we breathe to the critical moments of life-saving care.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2014-04-21Acquired
Leadership Team
Glenn Adriance
VP and Chief Sales & Marketing Officer
Kellie H. Kvan, JD, SPHR, SHRM-SCP
Division Human Resources Business Partner Leader
Recent News
MarketScreener
2025-10-03
2025-10-03
Company data provided by crunchbase