Apply on Employer Site

AMD · 3 days ago

Senior Field Application Engineering Manager Enterprise and Hyperscalers, North America

Austin, TX

Full-time

Hybrid

Senior Level

$173K/yr - $259K/yr

AMD is a company focused on building great products that accelerate next-generation computing experiences. They are seeking a Senior Field Application Engineering Manager to lead the Enterprise and Mega Datacentre Team, managing customer engagements and technical support for AMD's GPU products.

AI InfrastructureArtificial Intelligence (AI)Cloud ComputingComputerEmbedded SystemsGPUHardwareSemiconductor

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Support winning new business. Strong ability to influence customer, qualification and Proof of Concept definition through your team. Supporting AMD partners in pursuit of win

Working closely with the business owners to VP level on your teams accounts. Building a strong engineering network within AMD to resolve issues

‘Owns the accounts’. Monitoring of progress on accounts within your team on recurring basis. Understanding strengths, weaknesses, and key issues. Seeking progress within your AMD network. Providing weekly readouts to the business

Ensuring your team perform Proof of Concepts and demonstrate first degree of viability to customer/AMD engineering; documents work through whitepapers, blogs; meeting sales and POC targets

Proactive engagement across AMD teams: GPU/CPU/Network Business Units, Engineering, Architecture, Platform, Software, and Product Development teams providing feedback and leadership from the field on requirements

Assist in creating Total Cost of Ownership models to aid pricing with bid desk

Runs to the problem and proactively assists colleagues and other teams

Qualification

Technical managementPerformance characterizationCustomer-facing experiencePresales experienceSolution architectureHands-on engineeringCloud Service ProvidersProactive engagementPresentation skillsCommunicationPositive attitudeTeam leadership

Required

Established track record as a technical manager

Understands performance impact for customers at systems, middleware and software levels

Strong capability to manage customers and overcome challenges

Strong positive can-do attitude willing to do what is necessary and lead others in the wider FAE team and other colleagues. Continually proactive and anticipate future requests on the team

Excellent verbal and written communication skills, with crisp reporting upwards

Ability to travel both domestic and international, approximately 10-20% over a year

Support winning new business. Strong ability to influence customer, qualification and Proof of Concept definition through your team. Supporting AMD partners in pursuit of win

Working closely with the business owners to VP level on your teams accounts. Building a strong engineering network within AMD to resolve issues

‘Owns the accounts'. Monitoring of progress on accounts within your team on recurring basis. Understanding strengths, weaknesses, and key issues. Seeking progress within your AMD network. Providing weekly readouts to the business

Ensuring your team perform Proof of Concepts and demonstrate first degree of viability to customer/AMD engineering; documents work through whitepapers, blogs; meeting sales and POC targets

Assist in creating Total Cost of Ownership models to aid pricing with bid desk

Runs to the problem and proactively assists colleagues and other teams

Preferred

Managed a technical team of engineers

Strong technical program management, both managing accounts and also ‘reporting upwards' to your management chain

Presales experience, solution architecture

‘Hands-on' technical engineering background

Experience with Cloud Service Providers e.g. Azure, AWS, Oracle clouds

Experience with system and application performance characterisation, AI on CPU/GPU, databases, spark, network performance, kubernetes, virtualized environments, ability to use profiling tools e.g. AMD uProf/Intel vtune etc

Understanding system level hardware design and its impact on performance

Customer-facing experience. Strong presentation skills