Leap · 2 weeks ago
General Manager: Grown Brilliance (Fine Jewelry)
Leap is a company that powers insight-driven retail stores for modern brands, and they are seeking a sophisticated General Manager for Grown Brilliance. The role involves leading a boutique, delivering exceptional client experiences, and managing store operations while cultivating a high-performing team.
Brand MarketingE-CommerceRetailRetail Technology
Responsibilities
Lead the boutique powered by the Leap Platform, located in Woodfield Mall
Serve as a mentor to your team and a trusted advisor to clients
Inspire and lead a high-performing team that consistently delivers personalized client experiences
Take full ownership of store operations, sales performance, and visual merchandising
Identify opportunities to drive growth through community engagement and in-store activations
Support other Leap-powered luxury locations in your region as needed
Qualification
Required
5+ years of leadership experience in luxury retail, accessories, or fine jewelry, with a track record of exceeding sales and service goals
Expertise in personalized clienteling, luxury service delivery, and storytelling through product knowledge
Strong business acumen with the ability to analyze metrics and pivot strategy to meet evolving goals
Operational excellence in scheduling, payroll, inventory, visual merchandising, and policy compliance
Comfortable leveraging digital tools and platforms such as Shopify, Endear, Slack, and Google Workspace to manage business operations, drive clienteling, and streamline communication
Flexible availability, including evenings, weekends, holidays, and occasional travel as needed
Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs
Must be 18+ years of age
Preferred
GIA Certification is preferred but not required
Benefits
Unlimited PTO (blackout periods apply)
Commission Eligible
Healthcare benefits (medical, dental, vision)
Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
Employee Assistance Program
Employee discount + wardrobe allotment for participating Leap brands
Company
Leap
Leap develops a retail platform that enables brands to deploy stores and accelerate growth.
Funding
Current Stage
Growth StageTotal Funding
$109.47MKey Investors
BAM ElevateCostanoa Ventures
2025-01-17Series Unknown· $20M
2023-05-24Series Unknown· $15M
2021-12-20Series B· $50M
Recent News
2025-12-17
2025-11-20
Company data provided by crunchbase