Cabarrus Rowan Community Health Centers Inc. ยท 1 day ago
Dental Billing Specialist
Cabarrus Rowan Community Health Centers Inc. is seeking a Dental Billing Specialist I to manage the timely and accurate billing of dental claims and patient charges. The role involves working with a team on various aspects of dental billing and third-party provider credentialing, requiring strong organizational and problem-solving skills.
DentalHealth CareNon ProfitPsychology
Responsibilities
Experience in dental, medical billing and AR oversight/investigation is required for this role
Assist patients with billing questions
Answer incoming phone calls
Claims filing related to dental and medical
Accurately and efficiently posting/applying payments
Complete Dental requests for all CRCHC locations in terms of prior authorizations and referrals
Review patient chart for records requiring updating and perform necessary updates
Create patient claim, collect payment, and document payment in electronic health record
Troubleshooting and follow through for open issues related to unidentified payments, insurance retractions and payment discrepancies
Matina internal provider spreadsheet to ensure all information is accurate and logins are available
Assisting in researching and resolving claim denials, patient refunds, and collections follow-up
Compose messages to provider/staff regarding patient communication
Maintain a clean, neat, and well-organized work area
Verification of patient insurance plans
Entering insurance plan information in practice management software
Participate in quality improvement activities by initiating or contributing to monitoring, measuring, analyzing, improving and/or controlling program goals, objectives and/or services
Perform other duties as assigned
Qualification
Required
Ability to read, write and comprehend the English language
Communicates effectively
Must be able to sit and stand for long periods of time
Ability to effectively maintain confidentiality of records and communicate with all levels of personnel
One year of clerical experience in an office setting; preferably dental office
Requires excellent organizational, problem solving and critical thinking skills
Strong basic computer skills required
Able to maintain confidentiality and work collaboratively in a team environment
Experience in dental, medical billing and AR oversight/investigation is required for this role
Preferred
Bilingual in Spanish and English
Associate's degree preferred