AEG · 5 days ago
Dignity Health Sports Park, Guest Service Representative (Part-Time)
Carson, CA
Part-time
Onsite
New Grad, Entry Level
$20.48/hr - $20.48/hr
0+ years expAEG is a leading company in sports and live entertainment, hosting millions of guests and events annually. The Guest Services Representative is responsible for providing an excellent guest experience, monitoring entry to the venue, and assisting guests with inquiries and seating issues.
Card and Board GamesLeisureSports
No H1B
Responsibilities
Provide excellent guest services at events by performing AEG Encore service. Always attending to guests needs
Answer guest inquires and provide information and/or directions. Escalating issues/problems to Guest Services Lead when necessary
Scan and check for valid tickets at entry gates
Control ticket access points by checking guest’s tickets to ensure they are allowed into the appropriate areas
Assisting guest with seating problems or issues, ensuring quick resolution and escalating when necessary
Other duties as assigned
Qualification
Required
High School Diploma or its equivalency
0-2 years of related work experience preferably in the sports/entertainment venue environment
Must be able to work evenings and are required to be available to work all weekends and holiday
Must be able to stand consistently for a minimum of 8 hours and withstand various weather elements such as high temperatures and rain
Excellent customer service skills
Benefits
This position may be eligible for benefits (ACA qualification).
Company
AEG
AEG is one of the leading sports and entertainment presenters in the world. AEG, a wholly owned subsidiary of the Anschutz Company, owns,
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Nick Baker
President & Chief Operating Officer, Global Partnerships
Russell Silvers
President & Chief Operating Officer, Global Partnerships
Recent News
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