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NetSuite · 1 week ago

Data Center Technician 3 - US Veteran & Military Spouse Opportunity

Phoenix, AZ, United States

Full-time

Onsite

Mid Level

$32.84/hr - $67.88/hr

3+ years exp

Oracle is a world leader in cloud solutions, and they are seeking a Data Center Technician to support their cloud infrastructure. The role involves hardware installation, troubleshooting, and maintaining the operational health of data centers.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Responsibilities

Install, configure, and maintain servers, storage devices, network equipment, and other hardware components in the data center. Perform regular hardware inspections, upgrades, and replacements

Quickly identify and resolve hardware and network issues, ensuring minimal downtime. Troubleshoot a variety of systems including server infrastructure, networking equipment, and power distribution units (PDUs)

Assist in maintaining and troubleshooting network connections, switches, and firewalls to ensure optimal data flow

Work closely with other teams (Network Engineers, Systems Engineers, and Operations Managers) to coordinate installations, upgrades, and problem resolution. Communicate with external vendors and service providers as needed

Follow strict safety protocols and ensure compliance with industry standards, environmental guidelines, and company policies

Qualification

Data center operationsAI hardware experienceServer hardware troubleshootingNetworking equipmentHigh-performance storage systemsHigh-throughput networkingOperating systemsCable managementCertifications CompTIACertifications CCNAAnalytical skillsCommunication skillsTeamwork skillsAttention to detail

Required

2+ years of hands-on experience in data center operations, ideally in high-performance computing (HPC), AI infrastructure or related technical fields

Proficient in server hardware installation and troubleshooting (e.g., Dell, HPE, Cisco)

Experience with high-performance storage systems (e.g., NVMe, SSD) and network infrastructure optimized for AI workloads

Experience with networking equipment (routers, switches, firewalls)

Understanding of high-throughput networking (10/25/40/100GbE), InfiniBand, and RDMA for data center communication

Familiarity with operating systems, including Linux, Windows Server, and virtualization technologies (VMware, Hyper-V)

Understanding of data center cooling, power distribution, and backup systems

Experience with cable management and physical infrastructure best practices

Strong analytical and troubleshooting skills to quickly resolve technical issues

Ability to diagnose issues across multiple system layers, from hardware to network to application

Strong communication and teamwork skills

Ability to work in a fast-paced, high-pressure environment

Attention to detail, organizational skills, and ability to follow detailed processes

Ability to lift heavy equipment (up to 75 lbs) and work in physically demanding environments

Ability to work in environments with varying temperatures, noise, and other physical conditions typical of a data center to include standing/walking long hours and working on ladders

Willing to work night and day shift along with weekends

Willing to work at multiple locations in the Metro PHX area

Must have reliable transportation

Preferred

Prior experience in a hyperscale data center or similar large-scale IT environment is preferred

Direct experience working with AI hardware, such as NVIDIA H100, AMD MI300, NVIDIA A100, or similar GPU-based accelerator systems is a plus

CompTIA A+, Network+, or similar certifications

Cisco CCNA or equivalent

Data Center Certified Associate (DCCA) or similar certifications

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance