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WinCo Foods · 1 week ago

IT Server Engineer Backup and Recovery

US-ID-BOISE

Full-time

Onsite

Senior Level

5+ years exp

WinCo Foods is a growing family of over 140 supermarkets in 10 states, dedicated to making the lives of customers and employee owners better. The IT Server Engineer Backup and Recovery is responsible for the design, implementation, and administration of the server and storage infrastructure, ensuring optimal performance and security while leading projects within the server team.

CommunitiesFood and BeverageHuman ResourcesTransportation

No H1B

Responsibilities

Collaborate with IT Staff and Infrastructure Director to create optimal system performance, design, architecture, and configurations

Provide technical expertise and knowledge to server system strategic plan and roadmap

Work with end users and department heads to identify, maintain and document service levels

Provide system support for all aspects of server hardware and software products

Configure, design, and maintain system security solutions

Maintain all server system hardware and software including servers, storage arrays, virtualization, active directory, databases, and exchange

Identify software products, tools, and utilities to meet operational needs. Lead software evaluations based on workflow requirements and structured analysis

Participate in incident response for server and systems related instances

Perform analysis, diagnosis, and resolution of complex system problems for hardware and software solutions

Practice asset management, including maintenance of server component inventory

Conduct research on products, services, protocols and standards in support of server and storage environments

Evaluate, test and recommend system hardware and software products

Analyze technology problems, oversee implementation and supervise performance of corrective maintenance; ensure the regularly scheduled maintenance activities are appropriately performed and logged

Design and implement secure system architecture to meet PCI requirements

Review server configurations for accuracy, standardization, and simplicity

Monitor and tune operational software to achieve optimum performance levels

Lead and perform ongoing analysis of operations functions to identify opportunities to increase efficiency of resource usage and quality of service

Aid in development of business continuity and disaster recovery plans and maintain current knowledge of plan executables. Respond to emergency outages

Manage assigned projects to deliver services that meet established objectives on time and within budget

Proactively utilize IT resources to maintain detailed technical product knowledge, remain current with IT technology trends and increase technical skills

Provide guidance and training to IT Staff as required

Keen attention to detail in documentation and configuration of systems

Consistently meet goals, expectations, and deadlines

Perform other duties as assigned or needed

Qualification

Server systems designBackupRecoveryDisaster recovery planningVEEAM BackupReplicationITIL/ITSM conceptsCyber ResiliencyCohesity data managementZerto softwareAnalytical skillsCustomer serviceSoftware installationChange controlProject managementCommunication skillsTeam collaborationAttention to detailProblem-solvingTechnical documentation

Required

Bachelor's degree in an IT related field OR an equivalent combination of education, training and experience in addition to experience listed below

At least five (5) years' work experience in an enterprise-scale IT Operations environment or equivalent

At least five (5) years' work experience as a Systems Administrator or Engineer gained in the last ten (10) years OR equivalent education, training and/or experience demonstrating considerable knowledge of server systems design and architecture

Demonstrating proficiency in one or more of the operational software set, including patch management, powershell scripting, software distribution, antivirus, security, enterprise monitoring and backup/recovery

Demonstrating proficiency in IT process analysis methods, change control methodologies, software installation and methods, ITIL/ITSM concepts and principles

Demonstrating ability to architect complex, secure, and highly available systems

Demonstrating familiarity with the interrelationship of application development, systems programming, operations, and the support center

Leading and managing IT projects to successful completion

Exhibiting strong analytical and problem-solving skills with keen attention to detail

Utilizing excellent verbal, written and inter-personal communication skills, presenting ideas in user-friendly language

Effectively working with product vendors and support personnel

Exhibiting excellent customer service skills and ability to work with others. Must demonstrate professionalism and courtesy in all customer interaction

Experience in the delivery and support of Cyber Resiliency and Recovery

Experience in handling backup operations using VEEAM Backup and Replication tool

Experience in handling Cohesity data management solution

Experience in developing disaster recovery (DR) plans and regular DR testing to validate recovery procedures and identify areas for improvement

Experience with BaaS (backup as a service) and DRaaS (disaster recovery as a service)

Experience with Zerto disaster recovery and data protection software

Communicate effectively both written and verbal

Work in a team-oriented, collaborative environment with a strong customer service orientation, understanding organizational goals and objectives

Convey ideas in a logical order and professional manner

Be on-call to trouble-shoot emergencies

Travel occasionally

Work varied hours; including nights, weekends, and holidays, when necessary to meet business needs

Multi-task effectively, remaining detail oriented, and maintaining composure in a fast paced IT environment

Utilize logical thought processes and learn new systems, concepts, and procedures

Demonstrate advanced knowledge of server concepts, principles, maintenance and operation

Perform all tasks efficiently and accurately with confidentiality, honesty and integrity

Sit for extended periods of time

Bend, stoop, twist and turn frequently

Lift and transport objects weighing up to 50 lbs. such as routers and switches

Push and pull hand trucks and push carts containing loads of substantial weight

A minimum of one (1) industry recognized advanced certification, such as: Microsoft Certified Systems Engineer (MCSE), Vendor specific Storage administration certification or VMware Certified Professional (VCP)