The Jenkins Organization ยท 3 days ago
Front Desk - RV
Great Escapes North Texas LLC., Perrin, TX, US
Full-time
Onsite
New Grad, Entry Level
$13/hr - $13/hrThe Jenkins Organization is a comprehensive real estate firm specializing in the self-storage and RV park sectors. The Front Desk - RV position serves as the primary point of contact for guests, managing reservations, check-ins, and providing information about the facilities and local attractions.
Real Estate
Responsibilities
Greet and assist guests at the front desk, providing friendly and professional service
Manage reservations, check-ins, and check-outs using RV resort software
Answer phones and respond to guest questions about availability, rates, amenities, and policies
Process payments accurately and maintain guest records
Assign sites or cabins and provide directions and resort information
Communicate guest needs with maintenance and housekeeping teams
Address guest concerns professionally and escalate issues when needed
Maintain cleanliness and organization of the front desk and lobby area
Qualification
Required
High school diploma or equivalent
Previous experience in customer service or front desk roles; hospitality or RV resort experience preferred
Basic computer skills, including reservation systems, payment processing, and email communication
Strong communication and interpersonal skills
Ability to multitask and stay organized in a fast-paced, guest-focused environment
Availability to work weekends, holidays, and peak season schedules
Preferred
Experience with RV park or campground reservation software
Familiarity with RV sites, hookups (water, sewer, electric), and basic campground operations
Knowledge of local attractions and services
Bilingual abilities
Customer service or hospitality-related training or certification
Company
The Jenkins Organization
The Jenkins Organization, Inc.
Founded in 1989
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase