Cognizant · 1 day ago
Senior Salesforce Administrator (Remote)
United States
Full-time
Remote
Mid, Senior Level
$75K/yr - $100K/yr
5+ years expCognizant is looking for a Senior Salesforce Administrator who is passionate about improving and enhancing the Salesforce platform. The role involves administering Salesforce across various clouds, coordinating the Salesforce Admin team, and troubleshooting complex issues while collaborating with cross-functional teams.
ConsultingIndustrial AutomationInformation TechnologySoftwareSoftware Engineering
Responsibilities
Administer and configure Salesforce across Sales Cloud Service Cloud and Experience Cloud
Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions
Manage and prioritize the workload of the Salesforce Admin team
Research test and implement new features to enhance system performance and user experience
Troubleshoot complex issues and coordinate Cross functional resolutions
Maintain data integrity security settings and user access controls
Stay current with Salesforce releases and best practices recommend improvements
Perform bulk record creation update using Data Loader
Build custom reports dashboards and report types
Create and maintain documentation for administrative and business processes
Install configure and manage third-party apps from the AppExchange
Manage user setup deactivation permissions profiles and role hierarchy
Work within an Agile methodology to gather requirements groom and write user stories test demo and deploy from sandbox to production
Participating in production deployments using CICD or other deployment methods
Address end-user enhancement requests and break fix issues via case queue
Support multifactor authentication for internal and Experience Cloud users
Create troubleshoot and update automation eg flows email alerts
Create and update objects fields picklists record types of page layouts and Lightning Record Pages
Support business applications such as Pardot Distribution Engine and other third-party tools
Qualification
Required
Deep expertise across Sales Cloud, Service Cloud, and Experience Cloud
Proactive and detail-oriented professional
Comfortable researching, testing, and collaborating with cross-functional teams
Ability to define and resolve complex challenges
Effective communication of outcomes
Administer and configure Salesforce across Sales Cloud, Service Cloud, and Experience Cloud
Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions
Manage and prioritize the workload of the Salesforce Admin team
Research, test, and implement new features to enhance system performance and user experience
Troubleshoot complex issues and coordinate cross-functional resolutions
Maintain data integrity, security settings, and user access controls
Stay current with Salesforce releases and best practices, recommend improvements
Perform bulk record creation/update using Data Loader
Build custom reports, dashboards, and report types
Create and maintain documentation for administrative and business processes
Install, configure, and manage third-party apps from the AppExchange
Manage user setup, deactivation, permissions, profiles, and role hierarchy
Work within an Agile methodology to gather requirements, groom and write user stories, test, demo, and deploy from sandbox to production
Participate in production deployments using CICD or other deployment methods
Address end-user enhancement requests and break-fix issues via case queue
Support multifactor authentication for internal and Experience Cloud users
Create, troubleshoot, and update automation (e.g., flows, email alerts)
Create and update objects, fields, picklists, record types, page layouts, and Lightning Record Pages
Support business applications such as Pardot, Distribution Engine, and other third-party tools
Preferred
5 years of hands-on Salesforce administration experience
Experience in a healthcare clearinghouse environment
Solid understanding of healthcare business processes and workflows
Salesforce certifications (e.g., Advanced Administrator, Platform App Builder)
Excellent problem-solving, communication, and leadership skills
Ability to work independently and collaboratively in a fast-paced environment
Experience with Azure DevOps or similar tools
Benefits
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Company
Cognizant
Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era.
10001+ employees
H1B Sponsorship
Cognizant has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11113)
2024 (11423)
2023 (13054)
2022 (13876)
2021 (12651)
2020 (28659)
Funding
Current Stage
Public CompanyTotal Funding
$0.24MKey Investors
Summit Financial Wealth Advisors
2025-03-08Post Ipo Equity
2016-11-18Post Ipo Equity· $0.24M
1998-06-19IPO
Leadership Team
Ravi Kumar S
Chief Executive Officer
Anil Cheriyan
CTO / EVP Strategy & Technology
Recent News
2026-01-05
2026-01-03
2026-01-03
Company data provided by crunchbase