Driply · 2 weeks ago
Marketing Automations Specialist
United States
Full-time
Remote
Mid LevelDriply is a lead management CRM company, and they are seeking a Marketing Automations Specialist to manage client CRM accounts and build custom automations. The role involves providing training and support, ensuring clients maximize their use of the platform while continuously improving service offerings based on client feedback.
Marketing & Advertising
Responsibilities
Design, build, and implement custom automations to streamline client workflows and enhance efficiency
Work with clients to understand their specific requirements and tailor automations to meet their needs
Test and troubleshoot automations to ensure they function correctly and meet client expectations
Provide comprehensive training sessions to clients, both one-on-one and in group settings, to ensure they understand and can effectively use Driply
Develop and update training materials, including guides, tutorials, and video content
Assist clients with troubleshooting and resolving technical issues, escalating to the technical support team as needed
Gather and analyze client feedback to identify areas for improvement in the Driply platform and service offerings
Collaborate with the development team to suggest and implement new features and enhancements
Stay up-to-date with industry trends and best practices to provide clients with the most relevant and effective solutions
Serve as the primary point of contact for assigned client accounts
Onboard new clients, ensuring they are set up correctly and understand the basics of Driply
Maintain regular communication with clients to monitor their usage, address any issues, and provide ongoing support
Conduct regular account reviews to ensure clients are maximizing the platform's potential and achieving their business goals
Qualification
Required
Experience with GoHighLevel or similar CRM platforms is required
Proven experience in account management, customer support, or a similar role, preferably within an ad agency or CRM environment
Bachelor's degree in Business, Information Technology, Marketing, or a related field
Strong technical aptitude with experience in building and managing automations
Excellent communication and interpersonal skills, with the ability to explain complex concepts in a simple, understandable manner
Proactive problem-solving skills and attention to detail
Ability to work independently and manage multiple client accounts simultaneously
Benefits
Competitive salary
Paid time off and holidays
Professional development opportunities
Flexible working hours
Company
Driply
Driply isn’t just another marketing CRM—it’s the all-in-one system that transforms how your practice handles leads.
Founded in 2022
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase