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Lifeway Mobility · 5 months ago

Selling General Manager - St. Louis

St. Louis, MO, USA

Full-time

Onsite

Mid, Senior Level

$120K/yr - $120K/yr

Lifeway Mobility is seeking a Selling General Manager in the St. Louis area to open a new location and grow a local market serving residential customers with mobility challenges. The role involves leading a team to achieve sales goals, ensuring quality service delivery, and developing relationships with community referral sources.

ConstructionConsultingConsumer GoodsManufacturing

Responsibilities

Achieve sales goals for number of appointments, conversation rate and total sales revenue

Timely completion of estimates and contracts with a clear product solution and scope of work

With Shared Services support, lead your team in relationship development with community and patient referral sources, holding in-services, and hosting events to promote in-home mobility products

Review each sale and project to confirm quality standards of product, installation and customer satisfaction

Local vendor management – find and develop relationships with local and regional subcontractors/vendors as needed

Point of Escalation – respond to and resolve escalated situations with customers, systems, and processes

Maintain accurate and adequate inventory for all stocked equipment

Manage fleet/vehicle maintenance, repairs and cleanliness

Ensure timely response and completion of all service calls; tracking warranty information, confirming satisfactory completion and billing of all service requests

Lead by example with ride-alongs, mentoring, and developing an understanding of each role (marketing, sales, installation, operations)

Hire, train and develop your team to achieve goals and exceed customer and referral partner expectations

Achieve revenue targets and manage costs to a budget on a monthly, quarterly, and yearly basis, ensuring net profit goals are met

Scale and grow your local market

Communicate, educate and ensure team compliance with laws, regulatory agencies, and company policies