MAPFRE · 5 months ago
Engineer III (Site Reliability)
Webster, MA, US
Full-time
Onsite
Senior Level
$101K/yr - $147K/yr
5+ years expMAPFRE is focused on providing property and casualty insurance solutions. They are seeking a Site Reliability Engineer to ensure the development platform enables software engineers to focus on innovation rather than infrastructure, driving the adoption of best practices and developing automations for recurring issues.
InsuranceLife InsuranceProperty Insurance
Responsibilities
You will set standards for the monitoring of MUSA on-prem and Cloud infrastructure and applications
You will ensure the platform target SLAs are met and implement appropriate SLIs for supporting services
As a key member of the Critical Incident Response team, use expert communication and troubleshooting skills to aid the team in an efficient resolution
You will work with developers during service transition, evaluating reliability and operability of the applications and ensuring adequate monitoring, alerting and observability
You will partner with peers within Operations & Infrastructure supporting ongoing maintenance and enhancement of the platform
To be successful in this role, you must focus on setting standards for automating routine tasks and workflows in support Infrastructure and Engineering teams
The right candidate must be capable of supporting multiple internal stakeholders with a variety of technical challenges. Excelling in this role requires the ability to analyze and discern patterns in the variety of issues that arise and propose solutions to these problems
MUSA Cloud SRE team has 24/7/365 operation model and work schedule will be required to work in shift or on call support model (weekend required)
Qualification
Required
5 or more years of work experience with a bachelor's degree or 4 or more years of relevant experience with an advanced degree
Hands on experience in Linux and Windows systems and good understanding of distributed computing environments
Intermediate level programming and/or scripting in 3 or more of the following: Python, PowerShell, JavaScript, Terraform, Ansible, etc
2+ years of experience managing CI/CD tooling such as Jenkins, Github, Bitbucket, DevOps in a large-scale environment
3+ Years experience managing observability tooling such as Splunk, Dynatrace, etc. in a large-scale environment
Advanced understanding of YAML, JSON, HTML, XML
2+ years of work experience supporting relational and non-relational databases (MySQL, MongoDB, PostgreSQL, etc.), including creating and running queries, managing performance and scaling
3 or more years leading a Platform, SRE or Production Engineering group for high availability/critical platforms/applications
Experience managing a distributed platform including but not limited to deployment/release management, provisioning, capacity management, workload management
Preferred
Master's Degree in IT, CS or related field preferred and/or 5+ years relevant work experience
Company
MAPFRE
MAPFRE a global insurance company.
10001+ employees
H1B Sponsorship
MAPFRE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (7)
2023 (9)
2022 (11)
2021 (9)
2020 (13)
Funding
Current Stage
Late StageTotal Funding
unknown2022-03-09Acquired
Leadership Team
Dan Olohan
Chief Operations Officer
Jaime Tamayo
CEO INTERNACIONAL
Recent News
MarketScreener
2025-11-01
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