Sr. Desktop Support Technician jobs in United States
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Cushman & Wakefield | Thalhimer · 2 weeks ago

Sr. Desktop Support Technician

positionGlen Allen,VA,US
timeFull-time
remoteOnsite
seniorityMid, Senior Level
date3+ years exp

Cushman & Wakefield | Thalhimer is seeking a Sr. Desktop Support Technician to provide support for desktop software and hardware issues across corporate and property offices. The role involves troubleshooting, training end users, and assisting with technology implementation projects.

ConsultingReal Estate

Responsibilities

Assist other Support staff in troubleshooting difficult hardware and software issues
Provide remote one-on-one desktop application training with end users
Provide First/Second Tier Support for cloud-based application access including APTO, Banking sites, Co-Star, OneDrive and SharePoint
Provide First/Second Tier Support for 5 corporate offices
Provide First Level/Second Support for residential and commercial property office associates and local area networks
Establish new users and change passwords
Perform routine maintenance on PC's
Troubleshoot and replace corporate desksets
Troubleshoot 365 accounts on wireless devices
Responsible for 90% of PC Builds
Purchases equipment for Residential Properties, backup for corporate purchases
Train End users on OneDrive, SharePoint and Teams
Assist company-wide for Technology Implementation projects
Assist company-wide for other Technology projects including server room gear, office renovation and relocation

Qualification

Office 365Windows 11Remote AccessAdobe CloudOneDriveSharePointWireless DevicesTeamsTroubleshootingPC Builds

Required

Knowledge or experience pertaining to Office 365
Knowledge or experience pertaining to Windows 11
Knowledge or experience pertaining to Remote Access
Knowledge or experience pertaining to Teams
Knowledge or experience pertaining to Wireless Devices
Knowledge or experience pertaining to Adobe Cloud
Knowledge or experience pertaining to OneDrive
Knowledge or experience pertaining to SharePoint

Preferred

Four-year degree preferred or equivalent three years experience

Company

Cushman & Wakefield | Thalhimer

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Cushman & Wakefield is a real estate firm that provides construction, management and consulting services.
dateFounded in 1913
location
Glen Allen, Virginia, USA
people-size201-500 employees
web-link
http://thalhimer.com

Funding

Current Stage
Growth Stage

Leadership Team

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David Oddo
Senior Vice President
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