Madwire® · 3 weeks ago
Onboarding Consultant 12/24
Fort Collins, Colorado, United States
Full-time
Hybrid
New Grad, Entry Level
$36K/yr - $36K/yrMadwire® is a company focused on providing exceptional onboarding experiences for clients. The Onboarding Consultant is responsible for facilitating a comprehensive onboarding process, managing multiple projects, and collaborating with various departments to ensure clients understand and utilize the Marketing 360® platform effectively.
Ad RetargetingAdvertisingCRMDigital MarketingEnterprise SoftwareSaaSSoftware
Responsibilities
You’ll provide a delightful onboarding experience to our clients
You’ll successfully manage the timely launch of our clients’ websites, when necessary
You’ll specialize in building Websites 360® sites, as well as sites on several e-commerce platforms
You'll manage the initial brand guideline development process for our clients
You’ll collaborate with account managers, graphic designers, web developers, and clients daily through in-person, email, and phone communications
You will be responsible for staying organized and setting and maintaining expectations of small to medium business owners
You will be responsible for managing around 20-30 active projects at a time
Qualification
Required
Extreme organization skills
Exceptional customer experience skills
Clear communication skills
Experience with Websites 360®️ and Marketing 360®️ platforms
Ability to manage the timely launch of websites
Specialization in building Websites 360® sites and e-commerce platforms
Experience in brand guideline development
Ability to collaborate with account managers, graphic designers, web developers, and clients
Ability to stay organized and set expectations for small to medium business owners
Ability to manage around 20-30 active projects at a time
Company
Madwire®
Madwire® is a technology company that provides business management and marketing software and services for SMBs and franchises.
Founded in 2009
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$28.5MKey Investors
Granite Creek PartnersCIBC Innovation Banking
2024-07-16Private Equity
2019-11-13Debt Financing· $16M
2015-04-23Series B· $2M
Leadership Team
Jb Kellogg
Co-Founder & CEO
Joe Kellogg
CEO
Recent News
2025-01-24
2022-04-01
Company data provided by crunchbase