The Barkan Companies ยท 1 week ago
Assistant General Manager
Washington, DC, US
Full-time
Onsite
Mid, Senior Level
$55K/yr - $62K/yrThe Barkan Companies is a leading property management firm serving over 200 residential communities across 8 states. The Assistant General Manager will support the Management Office and General Manager in various operational tasks, including staff management, resident services, and ensuring safety and efficiency within the community.
Real Estate
Responsibilities
Assist in the preparation and administration of the management plan, which includes business objectives, service programs, project management and operational budgets
Properly participate in the integration of all project components. Work to help create an environment where synergies are identified and utilized to maximize efficiency management as they relate not only to the staff, but the management company and outside vendors supplying staff to the building
In conjunction with the GM & Facility Manager, investigate, implement and monitor all life safety and security programs to insure a safe environment for all residents, staff & guests
Assist in maintaining operational staff level requirements. Personnel representative of Management company standards and continually monitor the workforce to insure sufficient staffing levels. Perform and maintain weekly scheduling of all employees as well as monitoring the performance and scheduling of all contract staff
Work with GM to conduct ongoing training programs, which promote excellence in service, creative problem solving and professional development
Assist in constructing position specifications for each employee including work priorities and assist in the development and implementation of protocols for all property staff
Provide direction and guidance to all personnel and oversee employee performance reviews. Maintain current employee manuals and enforce company rules and policies through progressive discipline if required. Also maintain employee benefits, payroll and associated paperwork
Ensure that standard procedures are followed for the ordering of materials, supplies & services. Primarily responsible for the purchase of virtually all materials delivered on site
Work with GM to monitor the operational performance of the garage and work with the valet company to insure they deliver the required service levels
Work with GM to maintain a positive relationship between all building occupants as well as other legal entities that constitute the overall project
Works with the GM to ensure that standard operating procedures are followed regarding the processing of service requests. All requests billable and non-billable must be tracked through the computerized maintenance management system
All contracted services must be continually monitored to verify adherence to Association and management company standards. Deviations from the contract must be documented
All service contracts should be reviewed periodically for additions or reductions in required service. Where feasible, regional and national contracts should be procured to take advantage of possible purchasing power of managing agent
Works with the GM to take necessary precautions to protect Association and Management Company from possible liability. Confirm outside contractors are properly insured for liability and workers compensation in amounts required by the Association. Maintain current files with all required insurance certificates
Continuously inspect all area of the complex for potential liabilities. If discovered, all reasonable actions must be immediately taken to cure all conditions
The AGM is authorized to take any reasonable actions necessary to carry out the assigned responsibilities, so long as such actions do not deviate from established policies and practices and are consistent with sound business judgment. The AGM will abide by specific limitations contained in the condominium Managing Agent agreement, the property management agreement, condominium documents, and condominium statute
Qualification
Required
Strong problem-solving skills, especially under pressure, with the ability to multitask in a fast-paced environment
Excellent written and oral communication, organizational, and team collaboration abilities
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Strong attention to detail, self-motivation, and reliability, maintaining professionalism and confidentiality at all times
Experience in office management, hospitality management, building operations, and/or security, with some knowledge of building components and operations software
Proficiency in managing databases, troubleshooting IT systems, and coordinating contractor/vendor activities
Preferred
Preferred experience with CINC, Yardi, and Strongroom software
Benefits
Medical/Dental/Vision
Flexible Spending Accounts
Life Insurance
Short and Long-Term Disability
Paid Time Off
401(k) Match
Group Legal/Critical Illness/Hospitalization/Accident/Pet Insurance
Employee Assistance Program
Company
The Barkan Companies
Headquartered in Boston, The Barkan Companies are a diversified group of real estate businesses with a solid record of success in property management, construction and development.
Founded in 1964
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase