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Zurich Cover-More · 1 day ago

Global Security Intelligence Associate

Houston, TX

Full-time

Hybrid

New Grad, Entry Level

Zurich Cover-More is a leading travel insurance provider, and they are seeking an entry level Global Security Intelligence Associate to join their 24/7/365 Travel Security Operations Center. The role involves maintaining knowledge of global current events, conducting research, and providing content updates for the Travel Guard Travel Assistance site while ensuring compliance with Travel Guard standards and policies.

Insurance

Responsibilities

You'll maintain knowledge of global current events to ensure developments are appropriately covered. Brief clients, internal stakeholders and/or leadership on global events as required. Proactively notify clients and internal stakeholders when necessary

You'll research and provide content updates for the Travel Guard Travel Assistance site. Ensure country risk ratings documents and website references reflect accurate threat and risk levels for region of responsibility; collaborate with co-analysts to review and determine appropriate ratings and notify leadership of developments/trends that may warrant rating revisions

You'll develop regional expertise to provide an accurate and in-depth understanding of present and future threats, including potential hotspots that may pose a security risk to clients

You'll contribute information to various products, including active monitoring services, daily Global News Watch newsletter, customized reports and security-related notifications

You'll respond to phone calls to the security loop line and emails to the security mailbox and ensure all requests are acknowledged and actioned; provide excellent service when dealing with clients and internal stakeholders

You'll work with leadership as well as legal, marketing and compliance divisions to ensure compliance to Travel Guard standards and policies

Qualification

International relationsAnalytical skillsResearch capabilitiesGeopolitical knowledgeMicrosoft Office SuiteWriting skillsCommunication skillsAttention to detailCritical thinkingFlexibility

Required

Bachelor's degree

Excellent reading and writing abilities; strong attention to detail and consistent, thorough grammatical knowledge is crucial

Demonstrated experience in a strong writing/editing role is a plus

Extensive knowledge of global geopolitical activity, threat conditions, government structures and associated background/context/implications

Ability to think critically and complete assignments, requests and other tasks with little guidance/oversight and with a strong attention to detail

Flexibility to interact with clients, the Travel Guard Travel Assistance Centers, medical and operations teams, account management and other Travel Guard worldwide operations

Strong working knowledge of Microsoft Office Suite