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Softworld, a Kelly Company · 1 day ago

Sr Advanced Apps Developer Specialist (ServiceNow)

United States

Contract

Remote

Senior Level, Lead/Staff

$90/hr - $90/hr

8+ years exp

Softworld, a Kelly Company, is seeking a Senior Advanced Apps Developer Specialist with expertise in ServiceNow. The role involves leading the development and maintenance of solutions for enterprise vulnerability management processes, ensuring effective integration and compliance with security standards.

Human ResourcesInformation TechnologyStaffing Agency

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Serve as the primary technical Subject Matter Expert (SME) for ServiceNow Vulnerability Response within the ServiceNow platform

Support upgrades for ServiceNow Vulnerability Response

Design, configure, and enhance ServiceNow Vulnerability Response applications

Support integrations with external vulnerability scanning tools (e.g., Tenable)

Develop automated processes for vulnerability ingestion, assignment, grouping, prioritization, and remediation workflows

Work closely with InfoSec teams to optimize vulnerability lifecycle processes

Build and maintain Flows, Subflows, Workflows, Business Rules, Script Includes, UI Policies, Scheduled Jobs, and other platform components

Support catalog development, request automation, and fulfillment processes

Collaborates with a team of IT professionals to establish specifications for new applications

Contribute to platform-wide enhancements including CMDB, Incident, Problem, Change, and custom apps as needed

Troubleshoot issues, resolve defects, and support end-user inquiries

Conducts both functional and non-functional testing

Consults and collaborates with business leaders, end user, IT staff, vendors, and other third parties throughout the application development lifecycle

Independently document product requirements, design solutions, develop prototype plans, write, and test code, and provide support for issue resolution

Develops, administers, and supports applications and associated data in the GDMS infrastructure

Designs innovative prototypes according to specifications

Create technical documents to accurately describe application design and code

Ensures applications seamlessly integrate and interoperate with other systems, subsystems, and IT infrastructure components while maintaining compliance with comprehensive information security requirements. (e.g. interface management, data integration systems, job automation)

Reviews and updates existing applications to reprogram, adding new features as needed

Recommends coding solutions to resolve issues and improve applications efficiency for business process automation

Writes high-quality source code to develop functional applications within schedule deadlines

Troubleshoots and debugs applications

Performs unit and integration testing prior launch, using sample data sets to ensure program output meets the requirements. Conduct design reviews, performance testing and peer code reviews

Removes obstacles to progress and contributes strategic direction to development methodologies and practices. Proactively seeks to incorporate product improvements independently

Leads, plans, and executes projects, small initiatives, and/or cross-functional teams

Supports the management of high risk, high profile, tight schedule, and complex outcomes with composure

Moderate business travel may be required

Qualification

ServiceNowSecOps Vulnerability ResponseJavaScriptIntegrationHubREST/SOAP integrationsITSM processesAgile methodologiesProblem-solvingTechnical leadership

Required

Bachelor's degree in Information Technology, Engineering and/or related field or equivalent experience, plus 8 years of related experience or Master's degree and 6 years of related experience

U.S. citizenship is required

Strong expertise with SecOps Vulnerability Response

Proficient in JavaScript, Glide APIs, Flow Designer, and platform automation tools

Solid understanding of ITSM processes and ServiceNow data structures

Understands business stakeholder requirements, gain a thorough understanding of their desired business outcomes, and translates them into application features

Demonstrated expertise in application development, including design, construction, and support, with a proven track record of adaptability and change management in response to evolving business needs

Advanced experience with data queries, integration software, data manipulation, and reporting, while demonstrating subject matter expertise in IT solution construction and in-depth application administration knowledge

Provide technical leadership and act independently on large and unique tasks, leveraging high-level experience as a developer, systems integrator, systems engineer, or solutions architect

Consistently deliver on development efforts, frequently exceeding expectations, and commitments

Develop innovative solutions for highly complex, cross-domain problems requiring substantial business acumen, technical expertise, and creativity

Demonstrate advanced analytical thinking and complex problem-solving capabilities

3–5+ years of hands-on development experience within ServiceNow

Experience integrating third-party vulnerability scanners and/or CMDB enrichment tools

Experience with IntegrationHub, MID Servers, REST/SOAP integrations

Experience with Agile delivery methodologies