Del Norte Credit Union · 1 day ago
Part-Time Branch Experience Specialist I (Teller) -Espanola, NM
Espanola,NM,US
Full-time, Part-time
Onsite
New Grad, Entry Level
$15.77/hr - $24.15/hr
0+ years expDel Norte Credit Union is a community-focused financial institution dedicated to improving lives. The BXP Specialist provides professional and efficient service to members by assisting with financial transactions and promoting credit union products and services.
BankingFinancial Services
Responsibilities
Assist members of the credit union with their financial needs in a professional, friendly, knowledgeable, and timely manner
Demonstrate a working knowledge of the applicable core system, including loan and deposit platforms
Process paying and receiving transactions to include: deposits, loan payments, cashiers checks, and issuance of gift and travel cards, closing accounts, stop payments, address file maintenance, answering questions about products and services, and problem resolution
Maintain and balance operating cash daily
Greet members/guests to establish rapport and direct to appropriate area
Promote a needs based member education culture within the branch to identify opportunities to promote credit union products and services to live DNCU’s mission of improving lives while meeting and/or exceeding established member education goals
Work effectively in a team environment contributing to the success of the branch and organization
Comply with all regulations, security procedures, and complete all mandatory annual compliance courses
Perform other related job duties as assigned
Qualification
Required
A minimum of six months of similar or related experience
Strong cash handling and customer service experience
A high school education or GED
Ability to handle sensitive information with complete confidentiality and professionalism
Professional appearance and demeanor
Provide excellent and knowledgeable service to our members, both internal and external by adhering to our core values
Conduct themselves and members fairly, ethically, and with confidence
Successful job performance involves meeting and/or exceeding teambuilding, interpersonal, relationship building, and technical skills outlined in other duties and responsibilities
Must have good communication and PC skills
Critical thinker and effective problem solver
Collaborative service skills
Willing and eager to exceed expectations; demonstrated excellence in all aspects of service delivery operations
Demonstrated proficiency with 10-key calculator, Windows, and other MS Office products and applications
Benefits
Medical, Dental and Vision insurance
401(k) - Traditional or Roth
Spanish Speaking Incentive
Paid Time Off
Eleven paid holidays/year
Employer-Paid Benefits: Employee Assistance Programs (EAP), Short-Term & Long-Term disability
Other great benefits: Wellness Reimbursement Plan, Educational Reimbursement Program and Development Programs.
Company
Del Norte Credit Union
Del Norte Credit Union (DNCU) is a member-owned, not-for-profit financial institution that embraces the culture and community traditions of New Mexico.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Deb Salazar
Chief Experience Officer
Kevin Southwick
Chief Member Business Officer
Company data provided by crunchbase