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Lockton · 1 day ago

Benefit Engagement Specialist - Augusta, GA Applicants Only

Atlanta, GA

Full-time

Onsite

New Grad, Entry Level

$24.03/hr - $28.84/hr

Lockton is a company focused on providing innovative insurance solutions, and they are seeking a Benefit Engagement Specialist to engage with employees regarding their benefit options. The role involves representing the company at client sites, providing expert knowledge in benefit meetings, and developing communication strategies to support clients' goals.

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Responsibilities

Represents BCInsourcing as Company Ambassador to Piedmont by engaging in purpose-driven dialogue with the department leaders, providing support while exercising independent judgment to cultivate effective business relationships, and maintaining rapport with all case partners and the client’s employees

Participates in providing SME-certified-license knowledge in clients’ HR/Benefit meetings, NEO presentations, and group meetings for client’s managers to navigate the concerns of their department’s employees

Makes independent decisions regarding outreach strategy while participating in the client’s initiatives and projects related to total rewards

Creates an approachable environment in primary and secondary workplace locations, traveling as necessary or operating remotely, to engage and counsel employees about their core and voluntary benefit options and coverages

Exercises self-driven time management to efficiently respond to face-to-face impromptu service requests and provide timely answers to client and employee questions

Responsible for analyzing census data to create a customized reach-out strategy meant to effectively connect with newly hired and existing employees to conduct personalized one-on-one comprehensive benefit review sessions

Responsible for accurately inputting and capturing employee enrollment decisions, using appropriate system platforms or paper application processes, and following Life and Health licensure regulations and BCInsourcing’s quality assurance

Participates in developing communication strategies to achieve the client’s goals in their changing environment while using professional verbal and interpersonal communication and active listening skills in order to effectively educate employees and interact with client partners

Responsible for developing and growing a professional work environment including prompt coordination with a supervisor or other appropriate parties including the client’s management team, when recognizing an accelerated issue or unusual matter to ensure it is resolved thoroughly and accurately

Obtains and maintains an active Life, Health, and Accident Insurance Producer’s License including timely continuing education, and meets other licensing requirements and documentation, as directed by BCInsourcing’s Licensing guidelines. Serve as subject matter expert on mechanics of insurance to advise the client’s leadership and employees. Promptly notifies BCInsourcing’s Licensing Specialist of any information or situation that may impact active licensure or appointment status

Maintains a working knowledge of the client’s annual open enrollment process for new and/or existing employees. Adapts to annual open enrollment periods and special projects by adjusting a self-guided work calendar to meet the needs of the client’s employees including evenings and weekends, traveling as necessary

Performs other responsibilities as requested by supervisor or client