BRIDGETON · 2 weeks ago
Front Desk Supervisor
Walker Greenwich Village - New York, NY 10011
Full-time
Onsite
Entry, Mid Level
$25/hr - $25/hr
2+ years expBRIDGETON is seeking a Front Desk Supervisor to join their team at Walker Hotel Greenwich Village. The role involves assisting the Front Desk Manager in overseeing daily operations, scheduling, training, and ensuring efficient front desk operations while providing excellent customer service to guests.
ConsultingFinanceFinancial ServicesLendingReal Estate
Responsibilities
Able to follow instructions and procedures with the ability to take direction from superiors
Able to supervise staff, including assigning duties, providing training and coaching when needed
Handle guest reservations and complaints in a professional and efficient manner
Ensure that the front desk operates efficiently and effectively by monitoring guest check-in and check-out procedures
Able to communicate and collaborate with other departments within the hotel to ensure guest needs are met
Ensure that all front office areas are clean, organized and well maintained
Able to effectively communicate and report details to management
Able to lift to 40 pounds
Able to walk, and stand for a significant degree
Able to kneel, reach, bend, feel, talk, see, hear, and lift
Motivate, Train, and coach new front desk staff
Resolve any guest billing discrepancies
Attend meetings to discuss guest needs and front desk operations
Basic math skills, with the ability to handle cash and credit card transactions accurately
Strong attention to detail and accuracy and ability to multitask in a fast-paced environment
Making sure all guest inquiries, questions, and/or concerns are properly taken care of
Overseeing the scheduling of employees, making sure all shifts are filled as needed
Excellent communication and interpersonal skills
Maintain accurate and up-to-date records of guest information and room assignments
Qualification
Required
Over 2+ years of Hotel Front-Desk experience is a MUST
Strong attention to detail and ability to multitask in a fast-paced environment
Strong organizational and time management skills
Strong written and verbal communication skills
Knowledge in Microsoft office and other relevant computer systems
Preferred
3+ Years of hospitality experience preferred
Familiarity with OPERA or OPERA CLOUD is a plus
Company
BRIDGETON
Bridgeton is a real estate investment firm that creates value through optimizing and leveraging its expertise in operations and development.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-03-03Series Unknown
Leadership Team
Atit Jariwala
Founder & CEO
Ankit P.
CFO
Company data provided by crunchbase