Apply on Employer Site

ONE Gas · 6 days ago

Gas Tech, Customer Service Field Support

Ardmore, OK

Full-time

Onsite

New Grad, Entry Level

ONE Gas is focused on providing essential natural gas services, and they are seeking a Gas Tech for customer service field support. The role involves performing non-contact customer service orders, line locating, and leak surveys, while ensuring compliance with safety and operational procedures.

EnergyOil and GasRenewable Energy

Growth Opportunities

No H1B

Responsibilities

Perform work related to non-contact customer service orders, line locating, and leak survey (where applicable)

Drive and maintain company vehicle

Load, Unload, And Operate Tools And Equipment Including

Assist with pipeline locating using conductive, inductive and mark by measurement

Complete Line locating procedures and maintain compliance with OKIE 811 law

Turn gas service off, remove meters, and install electronic reader transmitters (ERTs)

Inspect, calibrate, maintain, and repair leakage survey tools and equipment as applicable

Patrol and maintain pipeline markers

Complete encroachment investigations as applicable

Investigate non-contact customer related orders

Complete And Update Reports Including

Install, program and troubleshoot electronic reader transmitters (ERTs)

Inspect, calibrate, maintain, and repair leakage survey tools and equipment

Perform and assist with leakage surveys on pipelines as applicable

Regular and reliable attendance is required in performance of job

Employee may be required to perform additional duties as assigned

Qualification

Gas line locatingLeakage survey proceduresCustomer service proceduresElectronic reader transmittersBasic computer usageMap readingSafety proceduresCommunication skills

Required

Applicants must be authorized to work in the United States

Perform work related to non-contact customer service orders, line locating, and leak survey (where applicable)

Drive and maintain company vehicle

Load, Unload, And Operate Tools And Equipment Including Crescent and pipe wrenches, Pliers and screwdrivers, Meters and regulators, Combustible gas indicators, Ladders, Carbon Monoxide Detectors, No Blow Equipment, FI Units, Power tools, Probe Bar

Assist with pipeline locating using conductive, inductive and mark by measurement

Complete Line locating procedures and maintain compliance with OKIE 811 law

Turn gas service off, remove meters, and install electronic reader transmitters (ERTs)

Inspect, calibrate, maintain, and repair leakage survey tools and equipment as applicable

Patrol and maintain pipeline markers

Complete encroachment investigations as applicable

Investigate non-contact customer related orders

Complete And Update Reports Including Equipment maintenance reports, Mileage reports, Time sheets, GIS Applications, Gas Leaks, Work logs, Maintain various records including Orders completed, Miles driven, Customer information, Leak record information and maintenance work orders, Meter inventory, Leak classifications

Install, program and troubleshoot electronic reader transmitters (ERTs)

Inspect, calibrate, maintain, and repair leakage survey tools and equipment

Perform and assist with leakage surveys on pipelines as applicable

Regular and reliable attendance is required in performance of job

Employee may be required to perform additional duties as assigned

Working knowledge and training related to disconnects, and gas piping

Demonstrated ability in use, function, and maintenance of tools applicable to position

Experience With The Application Of Basic Arithmetic including addition, subtraction, multiplication, and division

Working knowledge of locating gas lines

Working knowledge of transmission and distribution pipeline system operations

Working knowledge of leakage survey procedures

Working Knowledge And Training Relative To Customer service and safety procedures, Customer service emergency procedures, Use of electronic communications and Pragma, CAD system (where applicable), Characteristics of natural gas, Basic customer service activities

Experience and knowledge of basic computer usage and applicable computer software

Demonstrated ability to read and interpret maps, blueprints, plats, atlas pages, pipe sizing tables, flow charts, house numbers, dials, gauges, work logs, service orders, and applicable operation and repair manuals

Demonstrated ability to read and write fluently in English

Minimum Applicable driver's license

Lift and/or move objects weighing up to 10 pounds 10 15 times a day; up to 20 pounds 15 20 times a day; up to 40 pounds 10 15 times a day; over 50 pounds 2 3 times a week

Climb ladders; stoop, kneel, and crawl on floors and bare ground to access, adjust, and repair gas fired equipment, meters, and equipment

React immediately to emergency situations to prevent injury to self and others

Smell odorant in natural gas

Able to operate tools and equipment required

Communicate and exchange information or instructions

Visual ability to perform job duties

Travel Over Uneven Terrain Including mud, gravel, sand, rocks, ice, and snow

Walk, stand, kneel/stoop, and drive for extended periods

Push spud bar in ground and extract

Emergency call-out