Comcast · 5 days ago
Engineer 4, Excellence in Operations
Plano, TX
Full-time
Onsite
Senior Level
7+ years expComcast is a leading technology provider offering various solutions for businesses. The role focuses on high-level customer-facing engineering support, particularly on Day 2 Service Assurance Support, involving the design, configuration, and deployment of network connections and troubleshooting network performance issues.
InternetTelecommunicationsTVVideoWeb Hosting
Responsibilities
Hands-on SDWAN/IP router/switch/firewall/telephony customer premises equipment
Design, configure and deploy LAN and WAN network connections, hardware, software and communication links and services
Optimize the network and systems services and troubleshoot any network performance issues
Responsible for the service provision and monitoring of the network infrastructure to company standards
Works directly with customers to troubleshoot and resolve network issues
Is a technical point of contact for other internal engineers
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Other duties and responsibilities as assigned
Qualification
Required
Specific knowledge and 5 to 8 years' experience with Fortinet product line, primarily, but also Cisco and Nokia routers
Strong knowledge of internetworking designs and their applications and routing
Solid knowledge of Layer 2 and Layer 3 internetworking technologies
5 to 8 years' experience with protocols
Extensive Firewall experience
Certifications such as (Fortinet Professional - required, Fortinet Expert - preferred, CCNA, CCNP, CCIE)
Bachelor's Degree
7-10 Years of Relevant Work Experience
Must be flexible to work morning, mid-day, overnight shifts, and weekends as business needs require
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Preferred
Fortinet Expert - preferred
CCNA
CCNP
CCIE
Benefits
Best-in-class Benefits
An array of options
Expert guidance
Always-on tools
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
10001+ employees
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Neil Smit
President and Chief Executive Officer
Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
Recent News
2026-01-07
2026-01-07
2026-01-07
Company data provided by crunchbase