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Community Health of South Florida, Inc. · 2 months ago

PATIENT FINANCIAL SERVICES SPECIALIST II

Miami, FL, US

Full-time

Onsite

Mid, Senior Level

5+ years exp

Community Health of South Florida, Inc. is a healthcare organization focused on providing quality care to the community. They are seeking a Patient Financial Services Specialist II to ensure accurate processing of patient registrations and financial transactions while supervising staff and maintaining workflow.

Health CareMedical

Growth Opportunities

Responsibilities

Complete statistical data and submit daily

Plans, supervises and coordinates the work of Patient Financial Services Specialist staff and supporting clerical staff in various Departments

Assist with training of new employees and work related problems

Answers inquiries of staff as questions arise in connection with obtaining needed information

Spot check work in progress to ensure prompt work flow to and from Data Processing

Ensures that decisions are in accordance with CHI Policies

Make credit decisions regarding admission deposit in problem situations

Discuss with patient the status of their accounts and make payment arrangements

Verifies Medicare, Medicaid and all other insurance carriers when needed

Coordinates and directs balance of daily closing and ensures that all procedures and payments are posted accurately by staff

Performs cashier duties, collects patient funds for services and enters data into computer for payment received

Performs voids, deletions, corrections on payments, B&E’s and batches

Performs billing audits to ensure compliance by the PFSS

Provides instruction regarding posting in computer correctly

Verifies batches of PFSS

Provides updates and training of cashier functions

Provides reports to the Director of Finance or appropriate staff

Use appropriate and correct telephone etiquette at all times

Participates in Continuing Educational In-service and Performance Improvement Activities

Report of PFSS errors

Report of Medical Coding errors

Ensures that all B&E (billing and encounter) forms are posted by the PFSS within the same of service

Ensure batches are scanned into the Imaging system on time and accurately

Allocation of Personnel to cover staff shortages

Reports to work on time and ready to work with minimal absenteeism

Adheres to the Confidentiality Policies and Procedures / HIPAA Regulations

Performs other duties as assigned, including variable shifts if needed

Qualification

Medicaid knowledgeMedicare knowledgeCPR certificationClerical skillsComputer literacyInterviewing skillsTelephone etiquetteTeam leadershipOrganizational skillsEffective communication