Apply on Employer Site

Netsmart · 17 hours ago

Executive Leader-Client Relationship Management (Onsite) Overland Park, KS

Overland Park, KS

Full-time

Onsite

Senior Level

Netsmart is seeking a seasoned Client Alignment (Account Manager) leader to support and grow strategic relationships with their Post-Acute clients. This role involves leading a team to drive client retention and satisfaction while ensuring alignment between client goals and Netsmart’s solutions.

Computer VisionHealth CareSoftware

No H1B

Responsibilities

Lead strategic alignment for a portfolio of Post-Acute healthcare clients, building strong executive-level relationships

Manage and develop a team of 5–7 client-facing professionals, setting clear expectations and driving consistent execution

Develop and execute client alignment plans that connect Post-Acute operational priorities to Netsmart solutions and services

Partner closely with Sales, Professional Services, Hosting and Operations to deliver coordinated, high-value client engagement

Identify growth opportunities within existing accounts and support expansion and retention efforts

Lead executive-level client meetings, including strategic planning sessions and performance reviews

Act as a senior escalation point, ensuring issues are resolved efficiently while maintaining strong client trust

Qualification

Client Relationship ManagementHealthcare Technology ExperienceTeam LeadershipPost-Acute Healthcare KnowledgeExecutive PresenceStrategic PlanningCommunication SkillsPresentation SkillsRelationship-Building Skills