Texas A&M University · 2 weeks ago
IT Professional II
College Station, TX
Full-time
Onsite
Mid Level
$48K/yr - $48K/yr
3+ years expTexas A&M University is a prestigious institution known for its strong traditions and community values. They are seeking an IT Professional II to provide direct IT support for University Health Services, ensuring quality patient care by addressing technology issues in a clinical environment.
Higher Education
Responsibilities
Provides technical oversight and training for conducting research of problems and formulating recommended solutions for customers
Resolves hardware and software issues, including coordination with vendor technical support
Repairs hardware problems and performs installations, configurations, and maintenance of both critical and non-critical software and hardware
Provides primary administrative responsibility for software products or systems
Prepares specifications for hardware and software purchases and upgrades
Assists with production control, disaster recovery, networking, computer operations, and other system administration tasks
Investigates and determines the scope of problems when technical issues impact clinical services while minimizing disruption to patient care
Troubleshoots and resolves issues related to data security, accessibility, and operational efficiency
Acts as liaison between UHS Informatics staff, university IT staff, and vendors
Coordinates testing and participates in implementing solutions collaboratively with clinical and technical stakeholders
Serves as a resource for internal and external customers
Prepares specifications for purchases of hardware and software upgrades. Provides direction and guidance to one or more team members as needed
Documents problems, troubleshooting procedures, and solutions for future reference and process improvement
Participates in training and professional development sessions to maintain and expand technical and professional skills
Qualification
Required
Bachelor's degree in a related field or an equivalent combination of education and experience
Three years of related experience in IT
Preferred
Two years of IT experience in an academic and clinical setting
Benefits
Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
12-15 days of annual paid holidays
Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
Automatically enrollment in the Teacher Retirement System of Texas
Health and Wellness: Free exercise programs and release time
Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
Educational release time and tuition assistance for completing a degree while a Texas A&M employee
Company
Texas A&M University
Texas A&M University has a proud history that stretches back to 1876 when The Agricultural and Mechanical College of Texas became the first public institution of higher learning in the state of Texas.
10001+ employees
H1B Sponsorship
Texas A&M University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (322)
2024 (292)
2023 (214)
2022 (207)
2021 (109)
2020 (141)
Funding
Current Stage
Late StageLeadership Team
Jen Sommers, M.Ed.
Spectrum Living Learning Community Co-Founder
Greg Hartman
Chief Operating Officer and Senior Vice President for Strategic Partnerships, Texas A&M University,
Recent News
Research & Development World
2025-10-07
Medical Xpress - latest medical and health news stories
2025-10-06
2025-10-04
Company data provided by crunchbase