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BoxLunch · 1 day ago

Store Manager

Traverse City, MI

Full-time

Onsite

Entry, Mid Level

1+ years exp

BoxLunch & Hot Topic is a company passionate about music and pop culture, seeking a Store Manager to enhance the in-store experience. The Store Manager will lead the team to achieve sales targets, manage operations, and develop talent while ensuring excellent customer service.

Retail

Responsibilities

Ensure that your store achieves the sales plan and/or comp sales goals

Recruit, develop and retain a super collaborative, passionate team to run your store alongside you

Lead an operationally sound business; you’ll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices

Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours and schedules

Provides a shopping experience that will encourage customers to return

Provides music knowledge and information to employees and customers

Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback

Run sales reports and use data to help guide your strategy to hit sales targets

Deliver the goods. You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time

Ensure that you’re continually building a bench of equally talented, passionate staff

Qualification

Retail store managementSales strategyTeam leadershipRecruitingOperations managementCommunicationPassion for musicFashion knowledgePop culture awarenessInquisitivenessAdaptability