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Staples Canada · 2 days ago

Senior Manager Software Engineering, Staples Promotional Products

Framingham, MA, United States

Full-time

Onsite

Senior Level, Lead/Staff, Director/Executive

8+ years exp

Staples Canada is a national leader in the promotional products industry, and they are seeking a Senior Manager of Software Engineering to lead and oversee multiple sections of their software engineering operations. The role involves balancing people leadership with hands-on contributions to ensure efficient daily operations and high-quality software development.

E-CommerceInformation TechnologyOffice Supplies

Responsibilities

Lead the design, development, and deployment of software products and solutions

Collaborate with cross-functional teams to define project scope, system goals, and requirements

Direct the software engineering team in producing high-quality software that meets business needs and objectives

Drive best practices in software development, ensuring coding standards, testing methodologies, and documentation

Participate in architectural decisions and foster a culture of technical excellence

Monitor software engineering processes for efficiency and effectiveness

Stay abreast of latest software development technologies and methodologies to ensure the team's competitiveness

Qualification

Software Engineering.NETAI-enabled product initiativesCloud platformsDevOpsProject ManagementAnalytical skillsLeadershipCommunicationProblem-solvingAdaptability

Required

Bachelor's degree in Computer Science, Software Engineering, or related field or equivalent work experience

8+ years of experience in software engineering, with fluency in languages like .net, SQL and C#

3+ years of managerial experience within software development teams

Comprehensive understanding of modern software development tools, practices, and methodologies

Demonstrated success in managing and delivering large-scale software projects

Excellent leadership and team management abilities

Strong communication and interpersonal skills

Analytical and problem-solving abilities

Ability to translate complex technical concepts into understandable terms for non-technical stakeholders

Resilience and adaptability in fast-paced environments

Experience leading AI-enabled product initiatives, including data-driven automation, intelligent recommendations, and customer-facing bots that reduce manual effort and scale across large, distributed platforms

Strong ability to translate ambiguous business problems into clear product requirements, leveraging data signals (e.g., incomplete inputs, customer intent, seasonal trends, vendor promotions) to inform AI-driven solutions

Preferred

Master's degree in Software Engineering or a similar domain

Relevant certifications such as PMP, CSM, or specific software language certifications

Proficiency with cloud platforms like AWS, Azure, or GCP

Hands-on experience in DevOps, CI/CD practices, and tools

Proven strategic planning skills, especially in tech-driven initiatives

Experience defining and launching AI-powered features such as intelligent product recommendations, automated content updates, customer service bots, or workflow automation in eCommerce or B2B platforms

Familiarity with modern data and AI ecosystems (e.g., data lakes, analytics platforms, ML-driven decision systems) and using insights to drive product prioritization and roadmap decisions

Demonstrated success scaling products globally, balancing regional considerations while maintaining a unified platform strategy