Vialto Partners · 2 weeks ago
Chief of Staff - Senior Manager
Campbell, CA
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$119K/yr - $215K/yrVialto Partners is a tech-enabled, people-first global mobility company that helps multinational organizations navigate U.S. immigration law. The Chief of Staff will serve as a strategic partner to Immigration Services leadership, focusing on execution of firm priorities and ensuring alignment across immigration programs.
Consulting
Responsibilities
Act as a thought partner to Immigration Services leadership on strategy, priorities, and service model evolution
Support executive readiness by preparing leaders for: Executive and partner meetings, Cross-functional planning sessions, Executive-level client reviews (limited and targeted)
Serve as a strategic filter and triage point, helping leadership focus on the highest-impact initiatives, risks, and decisions
Anticipate issues before escalation and enable timely, informed decision-making
Own and drive the operating cadence for Immigration Services, including: Leadership meetings, Quarterly business reviews, Capacity and demand planning, Service health and performance reviews
Translate Immigration Services strategy into: Clear priorities, Initiative roadmaps, Execution plans across regions and practice areas
Track and synthesize performance against key indicators such as: Case volumes and cycle times, SLA adherence and service quality trends, Risk, escalation, and compliance signals
Ensure leadership commitments and decisions are consistently executed across teams, without owning day-to-day delivery
Enable alignment across: U.S. Immigration practice, Regional delivery hubs, High-volume corporate immigration programs
Partner closely with Operations, Technology, Client Experience, Talent, and Tax teams to support scalable and sustainable delivery models
Reinforce leadership cohesion by setting agendas, documenting decisions, and tracking follow-through
Influence through leaders, with limited direct people management as needed
Synthesize operational and performance data into executive-level insights, not raw reporting
Translate dashboards into clear narratives that inform leadership decisions
Identify emerging risks and opportunities related to: Capacity and resourcing, Regulatory or policy shifts, Client concentration and service complexity
Elevate trends early and support leadership with options and recommendations
Draft and refine executive-level communications, leadership updates, and select client-facing materials related to Immigration Services
Ensure Immigration Services priorities and perspectives are clearly represented in firm-wide discussions
Operate with discretion, sound judgment, and executive polish in all interactions
Qualification
Required
Senior-level experience in immigration services, global mobility, legal services, consulting, or other highly regulated professional services environments
Demonstrated success partnering with senior leaders in a Chief of Staff, strategy, operations, or consulting-style role
Strong understanding of high-volume, deadline-driven, compliance-sensitive service models
Exceptional written and verbal communication skills with executive-level polish
Strong judgment, discretion, and comfort influencing outcomes without relying on formal authority
Ability to navigate complexity, ambiguity, and competing priorities with confidence
Preferred
Bay Area, California (hybrid)
Open to: Exceptional candidates outside California, working hybrid from a Vialto hub office or fully remote
Company
Vialto Partners
Vialto Partners providing globally integrated solutions supporting global workforce mobility.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$225M2024-11-11Private Equity· $225M
2022-05-02Acquired
Leadership Team
James Clemence
Chief Executive Officer, Asia-Pacific
Neil Masterson
Chief Executive Officer
Recent News
Company data provided by crunchbase