RECEPTIONIST (FULL TIME) jobs in United States
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ESFM® USA · 1 week ago

RECEPTIONIST (FULL TIME)

ESFM is the corporate Integrated Facilities Management division of Compass Group USA, and they are seeking a full-time Receptionist. In this role, you will be the first point of contact for visitors, ensuring a welcoming and professional atmosphere while managing the switchboard and various administrative tasks.

Facility ManagementProfessional ServicesService Industry

Responsibilities

Properly greets and handles visitors with a smile and maintains eye contact through the entire interaction. Addresses guests and clients by name whenever possible
Answers telephones in a friendly, professional manner, takes messages with accuracy and appropriately handles or refers questions and requests
Handles on-floor conference room activities, both visually and by means of the reservations system, being aware of meeting start / end times, attendees in the room, food and beverage orders, etc. Advises the appropriate staff members of changes in meeting room status, special requests, etc
Implements established security policies and procedures with regard to arriving and departing visitors, contractors, delivery persons, etc
Acts as a Hospitality Services resource to guests, visitors, and employees in providing way-finding and amenities within building, commutation, transportation, community retail, neighborhood amenities, and organizational information
Handles car service requests for visitors and staff members
Communicates requests to the appropriate internal support departments such as, building maintenance (heating and cooling issues), IT (computer issues), AV technology (meeting room technical support), and mail room (package pickups and deliveries)
Performs other duties as assigned

Qualification

Customer service experienceReceptionist experienceComputer skillsOffice technology knowledgeCommunication skills

Required

Two to three years of experience in a client service / reception position within a hospitality or corporate environment
Computer skills and knowledge of office technology/equipment

Preferred

1 year of previous customer service and receptionist experience

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Legal Services
Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)

Company

ESFM® USA

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ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

Funding

Current Stage
Late Stage
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