Eck Agency Inc - Official Company Page ยท 1 day ago
Customer Service
Walla Walla, WA
Full-time
Onsite
New Grad, Entry Level
$20,000/mo - $80,000/moEck Agency is a dedicated insurance consulting firm located in Walla Walla, Washington. They are seeking a Customer Service representative to be the first point of contact for clients, answering questions and guiding them through their insurance needs while providing exceptional service with a personal touch.
Auto InsuranceInsuranceProperty Insurance
Responsibilities
Respond to customer inquiries via phone, email, and in-person with a friendly and helpful demeanor
Provide information about our insurance products and services
Assist customers with policy changes, billing questions, and general account management
Process new applications and endorsements accurately
Identify opportunities to expand client coverage through comprehensive and personalized bundling solutions
Maintain detailed and organized customer records
Collaborate with agents and other team members to ensure a seamless customer experience
Compliance: Ensure all client interactions comply with industry regulations and company policies
Qualification
Required
A Property & Casualty license is required, and company will pay for individual to obtain license
High school diploma or equivalent required
Previous customer service experience is a plus
Excellent communication and interpersonal skills
Proficiency in basic computer operations and data entry
A positive attitude and a genuine desire to help others
Ability to multitask and manage time effectively
Preferred
Bilingual a plus
Benefits
Monthly Base Salary + Bonus Opportunities
Flexible Schedule
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings off
Paid Time Off (PTO)
Company
Eck Agency Inc - Official Company Page
Eck Agency Inc. is a leading provider of customized personal, life, health and business insurance solutions serving the entire state of Kansas.
Founded in 1971
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase