OU Health · 2 days ago
Network Ops. Center (NOC) Administrator
Oklahoma City, OK
Full-time
Onsite
Senior Level
5+ years expOU Health is seeking a Network Ops. Center (NOC) Administrator III to provide support for technology-related monitoring and engage in incident management. The role involves troubleshooting network issues, mentoring team members, and ensuring the operational status of network systems.
Health CareHealth DiagnosticsHospitalMedicalNursing and Residential CareOncology
Responsibilities
Monitor network performance and availability using monitoring tools
Respond to alerts and incidents promptly according to established procedures
Perform initial troubleshooting and resolution of network issues
Document all incidents, including their resolution steps and outcomes
Generate incident reports and analyze trends to identify recurring issues
Maintain accurate records of network configurations and changes
Coordinate with other IT teams and vendors
Provide technical support and guidance to end-users and other IT staff
Conduct routine checks and maintenance tasks to ensure network health
Participate in the implementation of network upgrades and enhancements
Process Firewall requests and commit changes via Panorama
Review logs to determine health of network, security breaches, mail delivery status, back-up and restore successes/failures and determining corrective actions to rectify failures and inconsistencies
Interaction with vendors and key relationships as necessary such as TierPoint, Cisco, and Cox
Provide Data Center Operations services in support of Systems and Network Engineering staff
Supporting and optimizing key functional areas, particularly in the support of network and systems infrastructure and data center operability
Take direction from NOC Manager
Recommend improvements to monitoring tools and procedures to optimize performance
Performs other duties as assigned
Adhere to Code of Conduct and Mission and Value Statements
On-site support is required
Qualification
Required
Bachelor's Degree required
5 or more years of experience in an IT support role required
Demonstrates ability to understand Corporate, Division, and Facility specific applications, technology, and terminology
Strong analytical skills, Ability to solve problems
Competency in MS Office Suite and ticketing systems such as ServiceNow
Understanding of multiple data centers and towers
Expertise with multiple levels, types, and environments of monitoring
Knowledge of tools integration and automation
Knowledge with Operational Systems (OS's), browsers, commands and computer language tools
Knowledge in M365
Familiarity with Avaya and Cisco (CSM)
Network and Security background
Prioritization of patient safety at all times
Strong communication skills with Management
Adherence to technology and security standards
Ensure network is in a constant operational status
Familiarity with a wide selection of server, storage, and data center hardware
Understanding of Server operating systems including Windows and Linux
Security and HIPAA compliance in a complex healthcare environment
Maintain absolute confidentiality of sensitive files, data and materials accessed, discussed, or observed
Thorough understanding of IP Networks, including VLANs
Firewalls, switches, routers and other network equipment (Cisco, etc.)
Preferred
Network/Systems/Security experience preferred
Healthcare experience preferred
Cisco Certified Network Associate (CCNA) and IT Infrastructure Library Foundation (ITIL 4.0) certification preferred
Benefits
PTO
401(k)
Medical and dental plans
Company
OU Health
OU Health offers dental, dermatology, cancer care, adult, diabetes, geriatrics, pediatrics, and a wide range of health care services.
10001+ employees
H1B Sponsorship
OU Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (1)
2022 (7)
2021 (3)
Funding
Current Stage
Late StageLeadership Team
Richard Lofgren
President and Chief Executive Officer
Recent News
The Journal Record
2025-09-23
2025-09-12
The Journal Record
2025-08-29
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