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Napleton Automotive Group · 1 day ago

Automotive Finance & Insurance Manager

Urbana, IL, 61802, US

Full-time

Onsite

Mid Level

$115K/yr - $300K/yr

The Ed Napleton Automotive Group is looking for an Automotive Finance & Insurance Manager at Napleton Auto Park of Urbana. This role involves making credit decisions, submitting deals to lenders for approval, and helping customers find the right finance and insurance products during their vehicle purchase process.

Automotive

Responsibilities

Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process

Work directly with our employees and customers to develop relationships

Determine customer financing needs and payment options based on a consultative interview process

Present a fully transparent pricing menu to customers detailing their financing options and products

Process finance transactions and ensure 100% compliance with all state and federal laws and regulations

Follow up with customers to ensure satisfaction

Build rapport with customers to create a base of referrals

Set and achieve targeted sales goals

Gain superior product knowledge to effectively help customers

Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy

Provide an exceptional customer experience to drive loyalty

Other duties as assigned by management

Qualification

Automotive Sales ExperienceFinanceInsurance KnowledgeCustomer ExperienceGoal AchievementTechnology ProficiencyDetail-orientedCommunication SkillsInterpersonal SkillsOrganizational Skills