Omni Hotels & Resorts · 1 week ago
Rooms Leader in Development (Center of Excellence)
Frisco, TX
Full-time
Onsite
New Grad, Entry LevelOmni Hotels & Resorts is seeking a Rooms Leader in Development to join their team at the Omni PGA Frisco Resort & Spa. This 12-month program is designed to develop graduates into successful managers within the Rooms division, providing hands-on experience in hotel operations and various responsibilities related to staff management and guest satisfaction.
ConsultingEventsFood and BeverageHospitalityResorts
Responsibilities
Will learn and perform all aspects of Rooms operations
Oversees the performance of staff and takes corrective actions when necessary
Scheduling of staff
Maintains accurate payroll records to ensure staff is paid correctly
Cleaning and inspecting guest rooms
Responds to guest requests and complaints as required
Monitor’s product inventory and order additional products as necessary
Interviewing and selection of staff
Follow up on established training steps
Handle guest comments and complaints and ensure guest satisfaction
Communicate with guests and receive feedback
Ensures that all housekeeping Front Office operations are performed according to Omni Hotels standards
Will be responsible for meeting with Division head weekly, Director of Human Resources each month and corporate mentor bi-monthly
Qualification
Required
An Associate's degree or higher is required, preferably in Hospitality Management
Must be willing to work 50 hours per week with a flexible schedule
Willingness to relocate upon completion of the program to ensure timely promotion to a management role
Has strong interpersonal skills and is customer service oriented with a sincere, helpful, caring and friendly personality
Projects enthusiasm, professionalism and a positive attitude at all times
Pays precise attention to detail, order and cleanliness
Has outstanding written and verbal communication skills, and exceptional phone manner
Able to adapt in a fast paced, constantly changing environment within a dynamic work schedule
Preferred
Previous Housekeeping or Rooms Division experience
Previous experience in a hotel or a related field
Company
Omni Hotels & Resorts
Omni Hotels creates memorable guest experiences at 60 luxury hotels and resorts in North America
Founded in 1983
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jeff Doane
Chief Commercial Officer
Joy Rothschild
Senior HR executive
Recent News
2025-12-02
2025-11-15
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