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Living Spaces Furniture · 1 day ago

Sales Manager

Clearfield, UT

Full-time

Onsite

Mid, Senior Level

$58K/yr - $77K/yr

5+ years exp

Living Spaces Furniture is a company focused on guest engagement and satisfaction, and they are seeking a Sales Manager to lead their retail store team. The Sales Manager will be responsible for staffing, training, performance management, and ensuring the execution of the company's guest engagement model.

FurnitureRetail

No H1B

Responsibilities

Ensure that the retail store team is fully staffed with the right number of people with the right talent to meet standard work expectations. Ensure that coverage is scheduled to optimize productivity and efficiency

Ensure all team members have completed training and demonstrate the ability to effectively execute to company expectations and ongoing training modules

Recruit, lead and develop all team members and develop a culture of passionate, high performance teams

Lead and develop team of Supervisors to execute the Guest Engagement Model proficiency through culture of coaching store teams daily

Take ownership of the sales floor and of financial outcomes through execution of the Sales and Operations standard work

Actively engage both team members and guests to assess execution of Living Spaces Guest Engagement Model

Handle escalated guest situations and resolution

Identify gaps using scorecards and behavioral misses and create business plans for people and process

Set clear expectations and hold teams accountable for performance results. Inspire team members through coaching, mentoring and leading by example

Host ongoing talent conversations that develop leadership skills to build store “bench”

Open and close the store as needed, including securing the building, enabling and disabling the alarms

Generate energy within the store through recognition and transparent in the moment conversations

Perform the role of Sales floor Leader ensuring all guests are being engaged and led through the buying journey

Driving for results by developing dedicated focus around SOP’s, retail processes and procedures

Able to build a culture throughout store that drives the following positive company expected Support and mentor the training and onboarding coordinator to improve team member engagement and retention. Collaborate on training material development, facilitate feedback sessions, and implement strategies to ensure a positive onboarding experience, helping new team members feel valued and prepared for success

Qualification

Sales ManagementGuest EngagementTeam LeadershipMicrosoft OfficeCoachingPerformance ManagementTraining DevelopmentBusiness Strategy

Required

Bachelor's degree (B. A. or B. S.) or equivalent from four-year college in business, design, retail management, sales, merchandising, or related field required

5 years' experience in direct customer interactive environment required; high volume

3 years of management experience required

Proficient in Microsoft Office including Word, Excel, and PowerPoint