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SAIC · 1 day ago

Field Service Engineer - Huntsville Bench

Huntsville, AL

Full-time

Onsite

Mid, Senior Level

5+ years exp

SAIC is currently seeking Field Service Experts (FSE) to support SAIC’s Integrated Battle Command System (IBCS) Team. This role involves delivering high-level technical support, system integration, and field service engineering for the IBCS Program while collaborating with military and civilian personnel.

Information TechnologySecurityService IndustrySoftware

Work & Life Balance

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations

Represent the IBCS program as the primary point of contact

Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems

Assist in the emplacement and initialization of the IBCS system

Advise customers on the capabilities and limitations of the IBCS system

Assist in troubleshooting IBCS hardware, software, and networks

Provide feedback to program leadership regarding system performance and end-user feedback

Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software

Conduct training

Support Program Help Desk

Conduct scheduled equipment inventories

Qualification

LinuxTactical networksTroubleshootingIAT Level II certificationIBCS experiencePrioritize tasksOral communicationsWork independently

Required

BS and five (5) years' experience; six (6) years' experience accepted in lieu of degree (per contract vehicle)

Experience with tactical networks and troubleshooting

Direct Linux experience

In field operator training

Troubleshooting of computer systems and networks

Able to lift and transport equipment weighing up to 50 pounds without assistance (heavier items may require team support/equipment assistance)

Good oral communications

Ability to effectively prioritize and execute tasks in high-pressure environments

Able to work independently and efficiently with short term deadlines

Must possess an active DoD Secret Clearance; US Citizenship required

IAT Level II certification obtained (e.g., Security+ CE) within 180 days of hire in accordance with DOD 8570/8140 requirements (active Security + CE is highly preferred)