Chong Hing Jewelers, Corp. ยท 2 days ago
Client Advisor
Arcadia, CA
Full-time
Onsite
New Grad, Entry LevelChong Hing Jewelers, Corp. is seeking a full-time Client Advisor for their Arcadia, CA location. The role focuses on building client relationships and delivering exceptional customer service to ensure a seamless shopping experience.
Luxury Goods & Jewelry
Responsibilities
Act as a primary point of contact for clients, addressing their needs and concerns with professionalism and empathy
Develop and nurture long-term client relationships to ensure satisfaction and loyalty through the use of CRM tools
Provide tailored product recommendations based on clients' requirements
Achieve monthly sales quota through repeat client business and development of new clients
Identify innovative ways to grow and develop business by focusing on key product pillars
Collaborate with your co-workers to deliver a seamless and outstanding client experience
Elevate in store experience by consistently delivering memorable moments to every client
Qualification
Required
Client Relations and Customer Service skills
Effective Communication skills
Exceptional hospitality skills
Customer Satisfaction management
Strong interpersonal skills
Ability to work collaboratively in a team environment
Flexibility to work non-traditional hours, including weekends, and holidays
Bachelor's or Associate's degree or above required
Must have authorization to work in the United States
Preferred
Working proficiency in an additional language other than English
Prior experience in luxury retail, jewelry industry, or hospitality
Knowledge or qualifications in luxury watches, jewelry, and/ or hospitality services
Company
Chong Hing Jewelers, Corp.
Founded in 1970 in Los Angeles, California, Chong Hing Jewelers is recognized as a reputable multi-brand retailer for luxury timepieces and fine jewelry.
Founded in 1970
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase