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Regal · 1 day ago

East Greenbush - Team Member 16/hr Part Time, Must be available nights and weekends

Rensselaer, NY

Part-time

Onsite

New Grad, Entry Level

$15.50/hr - $15.50/hr

Regal is a leading entertainment company, and they are seeking a Team Member to ensure exceptional service for their guests. This role involves working in various capacities such as Box Office, Concession Stand, or Usher, with responsibilities including operating POS systems, managing crowd control, and maintaining cleanliness in the theatre.

FilmInternetMedia and Entertainment

Responsibilities

Regular and consistent attendance

Handling of emergency situations when called upon to do so

General cleaning duties; and

Compliance with our company dress code

Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons

Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX)

Promoting the Regal Crown Club program

Ensuring tickets are sold in accordance with the MPAA rating system and company policy

Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy

Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory

Promoting the Regal Crown Club program

Operating, preparing and cleaning of all concession related equipment

Up selling/Suggestive selling

Complying with all local, state and federal food safety laws

Abide by all federal and state laws with regards to breaks and/or meal periods

Ensure required alcohol certification and training are current where applicable

If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, you must be of legal age to sell or serve alcohol according to state or local laws

Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination

Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums

Inspecting backpacks and packages when applicable

Managing crowd control and assisting guests in finding seats in auditoriums when necessary

Enforcement of MPAA rating system

Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums

Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre

Perform in-auditorium concession auxiliary sales as directed by management

Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium

Monitoring the cleanliness and operation of theatre vending equipment

Assisting with all opening and closing duties as assigned by management

Qualification

POS system operationAlcohol certificationPublic speakingMath calculationsCommunication skills

Required

Completion of cast certification program as a cast member and as box office cashier or progress towards completion required

If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate

You must complete the Regal Responsible Beverage Server training on Regal Online University

Possess good public speaking, listen effectively and respond clearly and directly

Perform calculations with speed and accuracy and identify and correct errors

Identify problems, gather relevant data and note possible causes of problems

Evaluate relevant information, recognize alternatives and reach conclusions based on evidence

Take action beyond what is necessarily called for

Perform under pressure and/or opposition

Possess excellent communication skills with customers, co-workers and management

Establish goals, budget time, and set priorities to achieve desired objectives

While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear

The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl

The employee may occasionally be required to lift up to 60 pounds

The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus