Morley Β· 2 days ago
Auto Parts Consultant (Remote - Kentucky)
Morley is a leading company in the automotive industry, seeking an Auto Parts Consultant. The role involves assisting dealerships and auto manufacturer employees with parts information, locating parts, and providing solutions through various communication channels.
ConsultingData Collection and LabelingMarketing
Responsibilities
Answer calls from dealerships and auto manufacturer employees to assist with parts information
Provide directions to part warehouse locations
Locate parts in an online parts catalog
Place part orders
Identify corrections to auto parts catalogs
Research and learn new auto parts so you are on the leading edge of new car parts knowledge
Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
Qualification
Required
Outstanding car / auto parts knowledge
Ability to identify key auto parts and assemblies
Computer navigation skills
Typing skills (at least 35 WPM)
Passion for research and problem solving
One or more years of experience with an automotive retailer or dealership parts department
High school diploma or equivalent
Available to work shifts taking place within the center's hours of operation: Monday to Friday, 8 a.m. - 8 p.m. Eastern time / 7 a.m. - 7 p.m. Central time, No weekends or late nights!
Must be able to stick to the schedule reliably, as some queues are time sensitive
Kentucky resident
Secluded and distraction-free work environment
Required internet setup: High-speed internet delivered through a wired provider (cable or fiber), Computer must be physically connected to your modem / router using an Ethernet cable, Wireless, 5G and satellite connections are not supported
Benefits
Medical and prescription coverage, including free annual physicals
Dental and vision insurance
Paid time off
Associate wellness program with rewards for annual checkups
Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
401(k) with match
Flexible spending account (FSA)
Life insurance
Company-paid short- and long-term disability insurance
24/7 online access to doctors through Teladoc
24/7 nurse help desk
Patient advocacy with free 24/7 support for benefit questions and claims
Guidance for family, financial and estate planning (including wills)
Company
Morley
π’ππΏ π°πΉπΆπ²π»ππ We serve four demanding markets: - Global / Fortune 500 companies seeking customer service delivery for contact centers and processing centers - Global / Fortune 500 companies seeking meeting, incentive and special events management - Global / Fortune 500 companies seeking trade show booth fabrication (custom or modular) and trade show schedule management (installation, dismantling and storage) - Museums, schools, libraries and other institutions seeking custom built exhibit installations.