Total Warehouse · 1 day ago
Field Service Technician
Salt Lake City, UT
Full-time
Onsite
Mid Level
$25/hr - $30/hr
3+ years expTotal Warehouse is seeking a Field Service Technician to perform maintenance and repairs on various models of forklifts and material handling equipment. The role involves troubleshooting, diagnosing, and repairing lift trucks while ensuring exceptional customer service and maintaining safety standards.
LogisticsRentalTransportationWarehousing
Responsibilities
Troubleshoot, diagnose, and repair all makes of lift trucks and components
Perform all assigned Planned Maintenance (PM) on customer lift trucks
Perform proper PM’s and engine tune-ups on most makes of equipment without supervision in a timely manner
Operate service van in a clean, safe, and secure manner following all required safety rules for the job
Assist with training/mentoring apprentice mechanics through on-the-job training
Follow all safety procedures in performing work as well as company policies
Always demonstrate exceptional customer service skills by interfacing with clients in a professional manner
Properly identify and order all necessary replacement parts
Test lift equipment to ensure repairs were completed correctly
Ensure batteries for electric forklift trucks are fully charged
Inspect lift equipment to ensure that it is working properly and safely
Use TW Mobile application to process service calls by entering service order details in a timely manner. Ensure all work order details are accurate, such as work description, time tracking hours, tech notes, tech recommendations, service images, service checklist, and required parts
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent
3 to 5 years prior mechanical experience in lift truck repair, automotive, large equipment or related industry or related trade school education
Valid driver's license, good driving record, and ability to safely operate lift trucks
Excellent mechanical repair skills
Excellent analytical and problem-solving skills
Ability to visually diagnose mechanical issues
Proficient with computer diagnostic equipment and software
Ability to read service and repair manuals
Ability to perform repairs in a timely fashion
Ability to read work orders
Able to read and understand electrical and hydraulic system schematics
Able to repair, or replace major system components, including circuit boards and other electrical parts, hydraulic, mechanical, L.P. systems, power steering and transmissions, engines with limited supervision
Excellent verbal and written communication skills
Ability to work at a fast pace and under pressure
While performing the duties of this job, the employee is regularly required to talk or hear
The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
Must be able to work safely in a noisy area with many odors present
Ability to regularly lift 50 pounds and occasionally lift up to 100 pounds
Must be able to inspect equipment to determine repairs needed
Good vision to inspect repair work
Able to bend, stretch, push, pull, and move as needed to reach, clean, and service machinery
Must be able to bend, stretch, kneel, and squat to perform repairs and inspections
Must be physically capable of accessing all parts of the forklift truck needing repairs or maintenance, either by kneeling or lying on the back
Company
Total Warehouse
Total Warehouse provides total warehouse solutions, automation, equipment rental and sales services to various industries.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Albert R.
CFO and Controller Services
Recent News
Morningstar.com
2025-09-04
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