Apply on Employer Site

HealthRIGHT 360 · 1 day ago

Pomona Behavioral Health Housing Program - Supervisor I - Prototypes

Pomona, CA

Part-time

Onsite

Mid, Senior Level

4+ years exp

HealthRIGHT 360 is dedicated to providing comprehensive, integrated, compassionate care for individuals in need. The Supervisor I role involves overseeing case managers and floor staff, ensuring effective program operations, and providing support during crises while fostering collaboration and compliance within the housing program.

FurnitureHome Decor

Responsibilities

Supports with management and day to day program operations and oversight of assigned programs/contracts

Responsible for all facility related matters to ensure that program(s) operate efficiently and safely

Assumes ownership for any facility or program crisis situation and sees it through to completion

Understands Prototypes HealthRIGHT strategic vision and finds ways to implement and execute the vision at the treatment services level

Supports management with compliance with all programmatic or project contractual requirements

Supports the integration of behavioral health services to improve the quality and continuum of client care

Works collaboratively with all level staff across programs

Supports management with the implementing and supervision of systems to track client services and client compliance across programs at the Prototypes campus

Collaborates with CES countywide efforts as per contract requirements

Supports and implements systems to comply with housing contracts (LAHSA, DHS, SAPC and Pomona Housing Authority)

Represents HealthRight360/Prototypes at external program specific meetings and events to ensure that the program is complying and is kept up to date on trends related to client treatment and care

Guides support staff and works closely with property manager (Levine Management Group) at site to make sure work orders and other structural related matters for the complex are addressed in a timely manner

Supports management with any data collection, file audits, and periodic reports for all housing contracts

Represents Healthright360/Prototypes and the program with other agencies, coalitions, and local community meetings

Supervises team to ensure all service plans and activities are executed as per contract requirements

Other duties as assigned by Housing management team

Supports housing management team with weekly team meetings and house meetings

Participates in weekly/monthly check in with external ICMs to ensure progress

Responsible for administrative oversight of all support/crisis services provided by direct reports within scope of practice

Responsible for ensuring that direct reports provide strengths based, trauma informed, and culturally competent services

Responsible for ensuring that all support/crisis services are provided in an ethical and legal manner

Direct Service as necessary and within scope of practice, which may include: crisis intervention, assessments, individual services, group services, case conferences, and treatment plans as assigned by the housing management team

Responsible for reviewing service documentation

Responsible for all direct reports submitting documentation in accordance with program requirements and in agreement with all compliance and regulatory requirements and agency’s policies and procedures. This includes timeliness of documentation with progress notes being completed, assessments, support/crisis plans, and discharges occur on time

Responsible for identifying support/crisis oversight needs for the team and communicating the needs housing management team

Assumes ownership for any crisis as it relates to service delivery and sees it through to completion. This may include: consultation, direct service, crisis intervention, ensuring proper documentation, on-call duties, and LPS responsibilities as applicable

Facilitates and assists with client case conferences as applicable

Ensures that team communicates and collaborative with all members of the behavioral health team including: medical, mental health, psychiatry, substance abuse staff and others

Ensures all direct reports are following HR 360 policies, procedures and position expectations and performance goals

Responsible for providing direct supervision, training, and guidance direct service staff assigned

Delivers or arranges training and resources required for direct reports and direct service staff to perform their roles

Identifies the direct reports strengths and weaknesses and strives to develop each direct report to their fullest potential

Gives ongoing feedback and conducts formal performance evaluations in a timely manner

Support in the interviewing, selection, hiring and all terminations process for positions within program

Provides coaching, support, and performance management to direct reports to ensure productivity/client care expectations are met

Supports the management team in interviewing, selection, hiring and terminations for positions within program

Maintains open communication with management team concerning employee matters/needs and seeks consultation when needed

Responsible for scheduling and facilitating team meetings as applicable to support client care and staff development

Understands and ensures compliance with policies and procedures to manage risk

Ensures compliance with HIPAA, 42CFR regulations and all other funding mandates and licensing requirements

Ensures all direct reports are properly trained and updated on HIPAA regulations and compliance as well as any other ongoing compliance and regulatory requirements

Assists housing management team by ensuring program/projects stay within agreed budgetary limitations

Ensures all direct reports and direct service providers meet productivity/program requirements and utilization expectations

Qualification

SupervisionIntensive case managementMental health servicesTrauma informed servicesCrisis interventionOrganizational skillsComputer skillsCommunication skillsTeam managementSelf-motivation

Required

Bachelor's degree from an accredited college or university in social work, human services or a related field with a minimum of one year experience providing supervision to direct service providers in comparable size agencies with similar clients and three years of social service experience

Experience providing mental health and/or supportive services in a community setting with homeless or at-risk population preferred

Experience with efficient and effective intensive case management in a supportive housing environment

The ability to communicate with and relate to a diverse group of people including clients, community, and other staff

Must have excellent administrative and organizational skills

Passion, determination and commitment to Prototypes' mission

Self-motivated, dependable, creative and proactive approach to work; understands the importance of working independently and within a team environment

Excellent operational, time management and organizational skills

Ability to delegate, set goals, provide timely performance feedback and motivate others

Strategic thinker with proven track record of initiating, implementing and executing on projects

Excellent written and verbal skills

High degree of self-awareness and self-regulation

Must be highly motivated and a self-starter

Acts with a sense of urgency to ensure the highest quality of care possible for our clients

Experience with efficient and effective treatment and management of clients with co-occurring mental health and substance use disorders

Knowledge of and experience with providing trauma informed services

Strong computer skills, including Outlook, Excel, Word and PowerPoint

Must complete a background check and livescan