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Manulife · 1 day ago

AI Delivery Program Consultant

Boston, MA

Full-time

Hybrid

Senior Level, Lead/Staff

$107K/yr - $200K/yr

8+ years exp

Manulife is a leading international financial services provider, helping people make their decisions easier and lives better. As an AI Delivery Program Consultant, you will lead the successful delivery of AI-driven projects, managing budgets, schedules, and risks while fostering strong stakeholder relationships.

FinanceFinancial ExchangesFinancial Services

Responsibilities

Works with clients to define and manage the scope, strategy, requirements and implementation of projects

Ensures that assigned projects are completed within budgets and schedules while meeting client business objectives

Identifies, analyzes, mitigates, documents, and controls project risks

Provides effective and regular communication within the project team, stakeholders, sponsors and management

Identifies resourcing needs for the project and establishes roles, expectations, and goals with team members

Participates in negotiation of contract terms and conditions and ensures compliance with contract terms for project consultants and vendors

Identifies project issues that impact project delivery and escalate to management

Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed

Manages multiple small and/or medium-sized projects ensuring project deliverables are brought in on time, within budget and quality targets

Assists in hiring project staff, and developing, motivating, coaching, advising and managing the project team

Manages the technical components of the project or acts as the manager of personnel, including evaluating personnel

Liaises between project team, project sponsor, and client group

Establishes and maintains relationships with relevant client stakeholders, providing day-to-day contact on project status and changes

Qualification

AI projects experienceMachine Learning projectsProject management methodologiesProject planning toolsTechnical skills applicationStakeholder managementRisk managementStrategic thinkingCommunication skillsTeam leadership

Required

8+ years of progressive experience in AI or Machine Learning Projects

Bachelor's or above

Preferred

Ability to think strategically, assess alternatives for short-and long-term impacts and act decisively

Experience working with project planning and tracking tools

Ability to effectively apply project management methodologies and ensure that the necessary technical skills are included with the project team and utilized appropriately

Some knowledge of technology platforms and environments

Good understanding of annuity products, administration compliance, operations and systems including business desktop applications (e.g., Microsoft Office), and relevant financial products

Experience using a defined project management and/or SDLC methodology

Understanding of Managed Service Provider ticketing and Alert Management Systems

Benefits

Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans

Various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)

Financial education and counseling resources

Up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year

The full range of statutory leaves of absence