CAI ยท 1 day ago
Systems Engineer
Pittsburgh, PA
Full-time
Onsite
Mid Level
$85K/yr - $95K/yr
4+ years expCAI is a global technology services firm with over 8,500 associates worldwide, seeking a highly skilled Systems Engineer to join their IT team. The role involves owning server and platform operations across on-prem and Microsoft Azure, improving reliability through standard builds, automation, and disciplined patching.
ConsultingSoftware
Responsibilities
Improve server reliability and reduce repeat incidents through standard configurations and root cause fixes
Raise patch and vulnerability remediation performance through consistent scheduling, validation, and reporting
Improve recovery readiness through restore testing, clear runbooks, and predictable backup operations
Reduce manual work through scripting and repeatable build processes
Engineer and support Windows Server platforms across on-prem and Azure, including provisioning, configuration, and lifecycle management
Own server patching and vulnerability remediation, including scheduling, validation, and rollback planning
Own backup operations and recovery testing, including routine restore tests and documented recovery procedures
Support identity and core platform services, including Active Directory, DNS, DHCP, and Group Policy operations in coordination with security standards
Support virtualization and storage operations, such as VMware or equivalent, capacity checks, performance triage, and host health
Support Azure operational needs tied to server workloads, including VM operations, images, RBAC assignments, tagging support, and monitoring
Build and maintain monitoring and alerting for server and platform health
Tune noisy alerts and define clear escalation paths
Write and maintain automation scripts for routine operations using PowerShell and one additional scripting language where practical
Participate in an on-call rotation and respond to after-hours incidents per established procedures
Participate in incident response and after-action reviews. Drive root cause analysis and remediation plans with measurable follow-through
Maintain runbooks, build standards, and documentation. Keep documentation current after approved changes
Work within change control practices and coordinate planned maintenance with stakeholders
Qualification
Required
4 or more years of hands-on experience supporting Windows Server in an enterprise environment
Strong experience with patch management and server operations, including troubleshooting performance and availability issues
Strong experience with backup and restore processes, including recovery testing
Strong PowerShell skills used for automation and operational support
Working knowledge of Active Directory, DNS, DHCP, and Group Policy operations
Experience with virtualization platforms such as VMware vSphere, Hyper-V, or equivalent
Experience supporting server workloads in Azure, including VM operations and basic Azure administration
Experience providing Microsoft 365 administrative support, including Exchange and SharePoint
Experience supporting an enterprise voice and VoIP environment in a coordination role including incident triage and partner engagement
Strong documentation and experience working within incident management and change control processes
Office 365 Administrative duties, including Exchange and SharePoint and Cisco Call Manager\VoIP administration duties
Preferred
Basic Linux administration experience
Experience supporting monitoring tools and log platforms
Experience working in environments aligned to NIST or HIPAA controls
Benefits
Medical, dental, and vision insurance
401k retirement account access
Paid time off
Paid sick leave
Company
CAI
CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+.
5001-10000 employees
H1B Sponsorship
CAI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (28)
2023 (24)
2022 (30)
2021 (41)
2020 (48)
Funding
Current Stage
Late StageLeadership Team
Tom Salvaggio
President and CEO
Tony Salvaggio
Founder and CEO
Recent News
Computer Aid, Inc. (CAI)
2025-09-19
Company data provided by crunchbase