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Abbott · 1 day ago

Inside Sales Representative

Orlando, FL

Full-time

Onsite

Entry, Mid Level

$25/hr - $50/hr

2+ years exp

Abbott is a global healthcare leader that helps people live more fully at all stages of life. The Inside Sales Executive (ISE) is responsible for achieving defined sales goals and collaborating with team members to develop and execute a sales plan while managing relationships with customers and addressing their needs.

BiotechnologyEmergency MedicineGeneticsHealth CareHealth DiagnosticsManufacturingMedicalMedical DeviceNutritionPharmaceutical

Responsibilities

In collaboration with team members, develop and execute on a sales plan that includes the achievement of assigned sales goals

Outbound calling to current and prospective customers to build sales funnel and close new business-minimum of 20-25 calls per day on average, with 8 meaningful conversations

Develop and maintain trust-based relationships with assigned accounts

Regular contact with top customers to ensure satisfaction and address issues

Utilizing sales skills and training to uncover/develop customer needs and position targeted solutions to meet those needs. Navigating within a complex sales environment with a variety of decision-makers, including hospital administrators, department heads, technical staff, lab managers, point of care coordinators, pathologists, supply chain managers, and other healthcare professionals

Adeptness at navigating both the hospital environment as well as physician offices, urgent care centers and the large health systems that are comprised of all these facilities and more

Knowledge and skills to sell effectively across the entire healthcare market. Must be able to navigate decision making, identify and present relevant needs-based solutions, and generate accurate pricing proposals for a wide variety of different customer scenarios

Ability to close business in a direct sales environment as well as through third-party distributors

Extensive product knowledge of Cardiometabolic point of care solutions

Must be able to navigate customer conversations that can lead in a multitude of different directions to identify the right solution for the customer

Perform virtual/online product demonstrations, training, and other educational events

Account research using available tools (Salesforce.com, Power BI, Definitive, Hospital Compare, etc.)

Market outreach (customer/distributor surveys, notifications, campaigns, promotions, invitations, events, etc.)

Manage in-bound customer inquiries

Schedule on-site meeting and product demonstrations for members of the field sales team as necessary

Ad hoc assistance to team members, including proposal/quote generation, delivery of promotional materials, customer/distributor follow-up, etc

Effectively follow-through and follow-up with customer requests to ensure exceptional service with a high level of urgency and responsiveness to customer requests

Accurately maintain customer and activity database using Salesforce.com

Qualification

Sales ExperienceCardiometabolic KnowledgeCRM ProficiencyBusiness AcumenTechnical LearningAnalytical SkillsInterpersonal SkillsCustomer FocusCommunication Skills

Required

2 Years of Sales Experience and 4 year College Degree Required

Preferred

Demonstrated ability to operate independently without frequent supervision or guidance

Strong computer skills required including Word, Excel, PowerPoint, and Customer Relationship Management (CRM) tool such as SFDC environment

Learning new technical information quickly and thoroughly in a rapidly changing environment

Strong business acumen and demonstrated understanding of business management fundamentals, including pricing, profitability, contract management, ROI, etc

Understanding of key healthcare drivers and priorities, including how changes in care can impact clinical, operational, and financial outcomes for hospitals and other HCPs

Inside or outside sales experience where cold calls were a routine part of the role

Analytical & Informing – Strong ability to identify, analyze, develop, and execute a business plan and provide recommendations. Analyzes both successes and failures for clues to improvement; experiments and will try to find solutions. Provides timely and correct information to others in order to achieve desired results

Interpersonal Savvy & Customer Focus – Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships. Acts with customers in mind. Quickly establishes and maintains effective relationships with customers and gains their trust and confidence. Asks impactful questions and listens actively