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First Security Bank Montana - Div. of Glacier Bank · 1 day ago

Consumer Loan Processor

Bozeman, MT

Full-time

Onsite

Entry Level

2+ years exp

First Security Bank Montana, a division of Glacier Bank, is seeking a Consumer Loan Processor to assist lenders with loan portfolio administration. The role involves providing clerical support, handling customer inquiries, and ensuring all loan documentation is complete for processing and closing loans.

CommunitiesFinTechVenture Capital

No H1B

Responsibilities

Assist branch employees with consumer loan applications and information collection from potential consumer borrowers

Represent First Security Bank in a professional manner which includes a professional image, confidentiality, a positive “can-do” attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy

Greet external customers by making eye contact, saying hello, introducing yourself and asking how you can be of assistance. Must exhibit professional phone and customer relation skills

Promote bank services and cross sell bank products

Handle customer inquiries regarding loan related questions and provide product information

Assist lenders with data entry, loan coding, and HMDA data in the Loan Origination System (LOS)

Responsible for all clerical aspects of loan originations, but not limited to typing of loan related documents in Laser Pro, perform VIN searches on vehicles, perform searches from the Department of Defense for Military Lending status, pull credit reports from Credit Systems and flood from CoreLogic when needed

Assist lenders with providing all necessary disclosures to the applicant(s). Ensure all disclosures, financial statements, income verification, cash flows, title insurance commitments, and appraisals are reviewed and maintained in the loan file prior to preparing loan closing documents

Communicate with branch employees and coordinate loan closings with the applicants and branch employees, provide branch employees with proper closing instructions and ensure all loan documentation is received prior to loan closings

Complete all required loan checklists and maintain consumer loan processor logs

Work closely with the Loan Servicing Team (loan review and the boarding team) to efficiently close loans in a timely manner

Work with Consumer Lenders and other bank departments, title companies, and motor vehicle departments at the state and county level to perfect our lien position and limit the bank’s risk

Assist with insurance and collateral/tracking exceptions, past due loans, and maturing loans

Assist with all Not Originated Loans

Organize, label documents/folders in the shared drive, and set up virtual loan files for scanning

Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control

Must complete the assigned online training courses and achieve a passing score by due date

Assist with training other employees in related job duties

Attend and participate in meetings as required. Participate in all consumer loan meetings and understand the information provided and communicate the topics to other employees

Keep management appropriately informed of area activities and of any significant problems

Participate in Community Service and Bank sponsored activities that serve and support the mission and values of First Security Bank

The preceding job description indicates the general nature and level of work performed by this position and does not contain all duties and responsibilities. Must perform additional duties as assigned

Regular and predictable attendance to accomplish job duties and provide in-person contact with customers

Employees are required to actively use the service pledge in all customer encounters

Qualification

Consumer lending practicesLoan Origination System (LOS)Banking compliance regulationsMicrosoft WordMicrosoft ExcelTyping speed 50 WPMCommunication skillsInterpersonal skillsDetail orientedTime management

Required

High school diploma or equivalency

Two years of bank experience in related job field is desired

Exhibit a professional and friendly attitude; strong communication and interpersonal skills and anticipate, identify, and resolve problems to address customer questions and concerns and able to communicate technical information, both verbally and in writing

Knowledge of consumer lending practices, credit structure, loan products and services

Interpret bank policies and procedures and apply the rules and guidelines set by the bank. Able to learn all loan functions as required and follow written and oral instructions

Understanding of both state and federal regulations governing lending practices, and industry banking compliance regulations and guidelines

Proficiency with use of personal computers and associated software, including Word and Excel. Typing accuracy and speed of at least 50 words per minute

Operate office machines such as photocopiers, scanners, and calculators used to perform job duties

Must be detail oriented and able to perform repetitive work and handle multiple tasks moving quickly from one task to another without loss of accuracy or composure

Demonstrate ability to manage time and meet deadlines in a fast-paced environment

Excellent grammatical, punctuation, spelling, and editing skills, and ability to find and correct errors

Demonstrate ability to exercise sound judgment in handling confidential and sensitive information

Work independently and as an active team member by sharing and accepting suggestions and ideas

Job requires operation of a motor vehicle. You must, as a condition of employment, maintain a valid driver's license and a driving record acceptable to our insurer

Must complete the assigned online training courses and achieve a passing score by due date

Regular and predictable attendance to accomplish job duties and provide in-person contact with customers